VLS Pharmacy has no platform roles — prescribers hold the account
VLS Pharmacy does not have a user role or permissions system because it has no ordering portal. There is no admin who grants dashboard access, no staff permission level, and no prescriber sign-off screen. The prescriber's role is embedded in the Rx itself — their license and signature authorize every order. Staff support the workflow operationally (preparing fax cover sheets, configuring EMR, gathering patient demographics) but there is no platform distinction between an admin, prescriber, and staff member — only the prescriber's account with VLS matters.
This page explains how clinic teams work with VLS Pharmacy without platform roles, and how Fizy Health implements explicit role-based access for prescribers, staff, and admins.
Proudly Partnered With
The Rx carries the prescriber's identity — not a role in a system.
At VLS Pharmacy, 'user roles' are not a software feature — they are the clinical and operational responsibilities your clinic assigns internally. The prescriber holds the only VLS account that matters. Staff work around them, but the platform does not enforce or track those distinctions.
What you need first
- Prescriber: holds the VLS account and signs every RxOnly a licensed prescriber can have a VLS Pharmacy account (via the newdrugloft.com form) and authorize compounded orders. The prescriber's license and signature on the Rx are the authorization — there is no platform sign-off step.
- Staff: operational support with no VLS account requiredStaff can prepare fax cover sheets, gather patient demographics, configure EMR entries, and draft Rx details for prescriber review — but they hold no VLS account and have no access to confirm or submit orders independently.
- Separation of duties is a clinic responsibility, not a platform.Because VLS has no portal, clinical versus operational boundaries are enforced by your clinic's own policies, not by software permissions. Define clearly who prepares and who signs — VLS cannot enforce it for you.
How access works
- 01Prescriber completes the account formEach licensed prescriber who will order from VLS completes the new prescriber account form at newdrugloft.com independently. There is no group enrollment or staff onboarding step.
- 02Staff prepare the ordering materialsOperational staff gather patient demographics, complete fax cover sheets or EMR entries, and prepare the Rx details for prescriber review before submission.
- 03Prescriber reviews and submitsThe licensed prescriber reviews the Rx, signs it, and submits by fax, EMR, or phone. The prescriber's license on the Rx is the only authorization VLS verifies.
Common access issues
Staff submitting orders without prescriber sign-off
VLS is a 503A pharmacy that requires a valid, signed prescription. Orders submitted without a prescriber's signature on the Rx will not be processed. Confirm your internal workflow ensures the prescriber signs before submission.
No audit trail for staff-level activity
Because there is no portal, there is no system-generated log of who prepared a fax or configured an EMR entry. Audit accountability at the staff level requires your clinic to maintain its own records.
Evaluating VLS Pharmacy roles — or comparing platform-based role management?
VLS Pharmacy
Your clinic manages staff boundaries and audit trails internally.
- You value pharmacist collaboration on custom compound formulations and can enforce clinical separation through your own policies.
- Your prescribers are comfortable holding individual VLS accounts and signing every Rx before submission.
- You do not need a platform to enforce or log who built versus who approved an order.
Fizy Health
You want explicit platform roles with auditable sign-off.
- You want admins, prescribers, and staff provisioned by clearly defined roles from day one.
- You want NPI and DEA validated by role so only verified prescribers can approve orders.
- You want individual accounts and a system-generated audit trail for every cart action.
What clear platform roles unlock for your clinic.
Explicit roles are how a clinic stays both fast and compliant without relying on internal policy alone. These outcomes follow from role-based access built into the platform.
Provision every role precisely
Invite admins, prescribers, and staff with role-based permissions and NPI and DEA validated at onboarding — no internal policy required to enforce the boundary.
Sign-off backed by pre-submit validation
Cart validation flags SIG and licensure issues before a prescriber approves — keeping sign-off meaningful and reducing post-payment rejections.
One login scoped across clinics
Each person's role follows them across every organization and location from a single account — no separate account per site per prescriber.
Staff build, prescribers approve
Operations staff assemble the full refill day in one cart while prescribers review and approve before checkout — structured by the platform, not by a fax workflow.
What clinics ask about VLS Pharmacy roles.
- Definition
What are VLS Pharmacy user roles and permissions?
VLS Pharmacy has no platform user roles or permissions system. The prescriber's account (set up via the newdrugloft.com form) and license on each Rx are the authorization. Staff support the offline workflow operationally but hold no VLS account and have no platform-level role.
- Prescriber
What can a prescriber do at VLS Pharmacy?
A prescriber with a confirmed VLS account can submit patient-specific compounded Rxs by fax (855-491-0799), EMR, or phone (1-844-857-5588). The prescriber's license and signature on the Rx are the authorization for every order.
- Staff
What can staff do at VLS Pharmacy without a prescriber account?
Staff can prepare fax cover sheets, gather patient demographics, configure EMR entries, and draft Rx details for prescriber review. They cannot hold a VLS account, cannot submit orders independently, and there is no platform to log their activity.
- Admin
Is there an admin role in VLS Pharmacy?
No. VLS Pharmacy has no portal, so there is no admin role, no dashboard for managing team access, and no settings screen. Administrative responsibilities are managed within your clinic's own tools and processes.
- Audit
How do I maintain an audit trail with VLS Pharmacy?
VLS Pharmacy does not generate a platform audit trail. Accountability depends on your clinic's internal records — who prepared each fax, who signed each Rx — since VLS only sees the signed prescription itself.
- Alternative
How does Fizy Health handle roles and permissions?
Fizy Health provisions admins, prescribers, and staff by clearly defined platform roles, validates NPI and DEA by role so only verified prescribers can approve orders, and generates an auditable log of every cart action per person.
Sources reviewed June 2026
- VLS Pharmacy and New Drug Loft public website (vlspharmacy.com, newdrugloft.com), reviewed June 2026.
- New Drug Loft FAQ — 503A patient-specific prescriptions (newdrugloft.com/faq), reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Give every role exactly the access it needs.
Fizy Health provisions admins, prescribers, and staff by role with credentials validated at onboarding — and logs every action. Free to start.