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VLS Pharmacy ordering workflow

The VLS Pharmacy ordering workflow, step by step

The VLS Pharmacy ordering workflow is the sequence a clinic follows to place a compounded prescription: complete a new account form, write the patient-specific Rx on a state-issued pad, and submit it via fax to 855-491-0799, through an EMR system, or by calling 1-844-857-5588. There is no online prescriber portal — VLS Pharmacy and New Drug Loft explicitly do not offer online ordering due to credentialing requirements and State Board of Pharmacy guidelines for 503A compounding pharmacies.

This page details each step a prescriber follows with VLS Pharmacy, the points where the fax-and-EMR workflow stalls, and how Fizy Health batches and validates that same 503A ordering chain before payment.

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The ordering steps

How an order moves through the VLS Pharmacy workflow

VLS Pharmacy does not publish a detailed internal workflow guide. This describes the standard fax-and-EMR ordering sequence for a 503A compounder. Confirm account setup and submission requirements at newdrugloft.com.

  1. 01

    Complete the new prescriber account form

    A clinic fills out the VLS Pharmacy new account form at newdrugloft.com. VLS reviews and responds — budget two business days before you can place the first compounded order.

  2. 02

    Write the prescription

    A prescriber licensed in the patient's state writes the patient-specific Rx on a state-issued prescription pad or a prescriber-created form. VLS does not supply prescription forms — that requirement exists because of credentialing and State Board of Pharmacy guidelines.

  3. 03

    Complete the fax cover sheet or EMR notes

    For fax: download and fill out the VLS fax cover sheet checklist before sending. For EMR: search for VLS Pharmacy in New York, set the state to New York, and enter full patient demographics, medication details, dosing instructions, and known allergies in the Pharmacy Notes field. Missing notes are the most common cause of a callback.

  4. 04

    Submit via fax, EMR, or phone

    Fax to 855-491-0799, send via EMR, or call 1-844-857-5588 between 9:30 AM and 6:30 PM EST Monday through Friday for immediate orders. Each patient requires a separate submission — there is no batch queue.

  5. 05

    VLS verifies and compounds

    VLS reviews the prescription, confirms prescriber state licensure, and checks stock. If anything is missing, VLS contacts the clinic. On acceptance, VLS compounds in its Brooklyn sterile facility or New Drug Loft in Manhattan, and ships cold-chain to the patient.

Where it breaks

  • Incomplete Rx triggers a callback

    A missing SIG detail, absent patient demographic, or prescriber not licensed in the patient's state prompts VLS to contact the clinic, adding a correction loop before compounding begins.

  • One Rx at a time on a peak refill day

    Each prescription is a separate fax, EMR message, or phone call. On a refill day with dozens of GLP-1 patients, the per-Rx pace is the clinic's main constraint.

Where the fax-and-EMR workflow loses time

Most lost time in a fax-and-EMR 503A workflow comes from incomplete prescriptions. If the SIG is non-standard, patient demographics are missing from the EMR notes, or the prescriber is not licensed in the patient's state, VLS contacts the clinic to collect the missing information before compounding can start. Because VLS prices through a custom quote and does not publish per-vial pricing, a clinic also cannot confirm cost on any individual line before submitting the Rx.

Fizy Health restructures the ordering layer so these checks move earlier. Per-vial 503A cost is resolved on every catalog and cart line before checkout. Validation runs across SIGs, prescriber state licensure, and stock before payment. The clinic also builds one cart for many patients, so refill day is a single validated checkout rather than a queue of one-off faxes.

Is the VLS Pharmacy fax-and-EMR workflow enough — or do you want batching and pre-submit checks?

VLS Pharmacy fits if

VLS Pharmacy

A per-Rx, fax-driven workflow matches your volume.

  • Your team places prescriptions one patient at a time and that pace works for your refill volume.
  • You value high-touch pharmacist collaboration on custom sterile and non-sterile formulations.
  • You only need VLS and New Drug Loft SKUs — no second compounder in the mix.
Consider Fizy Health if

Fizy Health

You want one validated cart for the whole ordering session.

  • You batch many patients on refill day and want one cart and one checkout, not serial faxes.
  • You want SIGs, licensure, and stock validated before you submit and pay.
  • You want landed per-vial cost visible on every line before you commit.
If you choose Fizy Health

What a batched, validated ordering workflow delivers.

Both channels move a compounded prescription to a 503A partner. These outcomes show up when the workflow batches patients and validates before submission.

See all features
Keep evaluating the workflow

More on the VLS Pharmacy ordering flow.

See the full workflows guide
FAQ

VLS Pharmacy ordering workflow — common questions.

  • Workflow

    What is the VLS Pharmacy ordering workflow?

    The VLS Pharmacy ordering workflow is: complete the new prescriber account form, write the patient-specific Rx on a state-issued pad, and submit via fax to 855-491-0799, through an EMR system (search VLS Pharmacy in New York), or by calling 1-844-857-5588. There is no online ordering portal — each prescription is a separate submission.

  • Submission

    How do I submit a prescription to VLS Pharmacy?

    Fax to 855-491-0799 using the VLS fax cover sheet checklist, send via EMR by searching for VLS Pharmacy in New York (state set to New York) and filling in patient demographics and dosing in the Pharmacy Notes field, or call 1-844-857-5588 between 9:30 AM and 6:30 PM EST Monday through Friday.

  • Portal

    Does VLS Pharmacy have an online ordering portal?

    No. VLS Pharmacy and New Drug Loft do not offer online ordering due to credentialing requirements and State Board of Pharmacy guidelines for 503A compounding pharmacies. All prescriptions must be submitted via fax, EMR, or phone.

  • Batching

    Can VLS Pharmacy batch many patients in one submission?

    Each patient requires a separate fax, EMR message, or phone call — there is no multi-patient batch submission. Fizy Health uses one clinic cart so an entire refill day of patients can be submitted and paid in one validated checkout.

  • Validation

    Does VLS Pharmacy validate the order before compounding?

    VLS reviews and verifies each prescription after it arrives. If information is missing or the prescriber is not licensed in the patient's state, VLS contacts the clinic before compounding begins. Fizy Health validates SIGs, prescriber licensure, and stock before checkout so the fix happens before money moves.

  • Comparison

    How is the Fizy Health ordering workflow different?

    Fizy Health resolves per-vial cost and validates each line before checkout and lets you batch many patients into one cart, whereas VLS Pharmacy is a fax-and-EMR per-Rx workflow with quote-driven pricing and verification after submission.

Sources reviewed June 2026

  • VLS Pharmacy and New Drug Loft public prescriber ordering page (newdrugloft.com/prescribers/place-order), reviewed June 2026.
  • New Drug Loft FAQ and fax ordering instructions (newdrugloft.com/faq, newdrugloft.com/prescribers/fax-order), reviewed June 2026.
  • New Drug Loft EMR prescription submission instructions (newdrugloft.com), reviewed June 2026.
  • Fizy Health platform capabilities reflect the live product.
Evaluate with real numbers

Turn refill day into one validated cart.

See how Fizy Health batches every patient into one cart, validates before payment, and shows per-vial cost on each line. Free to start.

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