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How VLS Pharmacy works

How VLS Pharmacy works, step by step

VLS Pharmacy works as a Brooklyn-based 503A compounding pharmacy: a prescriber writes a patient-specific prescription, submits it via fax to 855-491-0799, through an EMR system, or by calling 1-844-857-5588, and VLS Pharmacy verifies the Rx, compounds the medication in its sterile facility, and ships cold-chain to the patient. VLS Pharmacy does not have an online prescriber portal — it is a direct compounder relationship with a fax-and-EMR submission channel, not a routing platform that dispatches orders to other pharmacies.

This page walks the full compounding-and-fulfillment flow VLS Pharmacy runs, names where it commonly breaks, and shows how Fizy Health batches and validates that same 503A chain before payment.

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The ordering flow

The end-to-end VLS Pharmacy compounding flow

VLS Pharmacy does not publish a detailed internal workflow diagram. This describes the standard path for a fax-and-EMR 503A compounder workflow. Confirm account setup requirements at newdrugloft.com.

  1. 01

    Complete the new prescriber account form

    A clinic fills out the VLS Pharmacy new account form at newdrugloft.com. VLS will be in touch — budget up to two business days for a response before placing the first order.

  2. 02

    Write the patient-specific prescription

    A prescriber licensed in the patient's state writes the compounded Rx on a state-issued prescription pad or a prescriber-created form. VLS Pharmacy and New Drug Loft do not supply prescription order forms.

  3. 03

    Submit via fax, EMR, or phone

    Fax to 855-491-0799 using the VLS fax cover sheet checklist. For EMR, search for VLS Pharmacy in New York (set state to New York) and include full patient demographics and dosing in the Pharmacy Notes field. For immediate orders, call 1-844-857-5588 between 9:30 AM and 6:30 PM EST Monday through Friday.

  4. 04

    VLS verifies the prescription and prescriber

    VLS Pharmacy reviews the Rx, confirms prescriber state licensure, and checks stock. If information is missing, VLS contacts the clinic to complete the prescription before compounding.

  5. 05

    Compound, package, and ship cold-chain to the patient

    VLS compounds in its USP 797/800-compliant sterile facility in Brooklyn or at New Drug Loft in Manhattan for non-sterile formulations, packages cold-chain, and ships directly to the patient.

Where it breaks

  • Missing Rx information delays the order

    An incomplete SIG, missing patient demographics, or a prescriber not licensed in the patient's state requires VLS to contact the clinic, adding a correction cycle before compounding can begin.

  • Pricing is not visible before submission

    VLS Pharmacy does not publish per-vial pricing — cost is quoted through account setup and business development, so a clinic cannot confirm per-vial landed cost before submitting the Rx.

  • No batch cart for high-volume days

    Each prescription is submitted individually via fax, EMR, or phone. On a peak refill day with dozens of GLP-1 patients, the per-Rx workflow is the clinic's limiting step.

Where VLS Pharmacy fits in the 503A stack

Compounded medication for cash-pay clinics flows through a fixed chain: the prescriber writes a patient-specific Rx, submits it directly to a 503A compounding pharmacy, which compounds and ships. VLS Pharmacy is that 503A pharmacy for its network — it occupies the compounder role, not the ordering-platform role. Its two locations (VLS in Brooklyn for sterile compounding and New Drug Loft in Manhattan for non-sterile) fill the prescriptions your clinic submits by fax, EMR, or phone, compounding each one to patient specifications.

Fizy Health sits in a different layer. It is not a compounder — it is the ordering and checkout layer above a network of LegitScript-certified 503A partners. It resolves per-vial cost on each catalog and cart line before checkout, validates SIGs, prescriber state licensure, and stock before payment, and batches the whole day's patient list into one cart. The trade-off is whether the clinic wants a direct relationship with VLS's sterile compounding expertise or a batch-checkout workflow with pass-through pricing across multiple 503A partners.

Is VLS Pharmacy's fax-and-EMR model the right fit — or do you want batch checkout with pricing up front?

VLS Pharmacy fits if

VLS Pharmacy

A trusted 503A compounder. Submit each Rx via fax, EMR, or phone.

  • You value high-touch pharmacist collaboration on custom sterile and non-sterile formulations.
  • Your volume is low enough that fax or EMR submission per patient fits your daily workflow.
  • You only need VLS and New Drug Loft SKUs — no second compounder in the mix.
Consider Fizy Health if

Fizy Health

One cart for every patient today. Every pharmacy. One checkout.

  • You batch dozens of GLP-1, hormone, or peptide refills and need one session for the whole list.
  • Fax-and-EMR per patient is eating hours your team should spend in exam rooms.
  • You want pass-through per-vial pricing visible before you quote patients or submit.
If you choose Fizy Health

What a validated ordering layer gives your clinic.

Both channels reach LegitScript-certified 503A compounders. These outcomes show up when the ordering layer validates and prices before payment.

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Keep evaluating the workflow

More on how VLS Pharmacy ordering works.

See the full workflows guide
FAQ

How VLS Pharmacy works — common questions.

  • Workflow

    How does VLS Pharmacy work in one sentence?

    VLS Pharmacy works as a Brooklyn-based 503A compounding pharmacy: a prescriber submits a patient-specific Rx by fax to 855-491-0799, through an EMR system, or by calling 1-844-857-5588, and VLS verifies, compounds, and ships cold-chain to the patient. There is no online prescriber portal.

  • Role

    Is VLS Pharmacy an ordering platform or a pharmacy?

    VLS Pharmacy is the 503A compounding pharmacy itself, not a routing platform. It has two physical locations: VLS in Brooklyn (sterile and non-sterile compounding) and New Drug Loft in Manhattan (non-sterile compounding and retail). Prescriptions go directly to VLS — there are no third-party partner pharmacies in the middle.

  • Submission

    How do I submit prescriptions to VLS Pharmacy?

    Fax to 855-491-0799 using the VLS fax cover sheet checklist (prescriptions must be on a state-issued pad or prescriber-created form), send via EMR by searching for VLS Pharmacy in New York (state set to New York), or call 1-844-857-5588 between 9:30 AM and 6:30 PM EST Monday through Friday for immediate orders.

  • Account

    How do I get started with VLS Pharmacy?

    Complete the new prescriber account form at newdrugloft.com. VLS will be in touch, typically within two business days. You cannot submit your first compounded prescription until the account is set up.

  • Pricing

    Can I see VLS Pharmacy pricing before I submit?

    No. VLS Pharmacy pricing is quote-only through account setup and business development — no public per-vial catalog. Fizy Health shows resolved per-vial 503A cost on every catalog and cart line before checkout.

  • Comparison

    How is the Fizy Health workflow different from VLS Pharmacy?

    Fizy Health is the ordering layer above LegitScript-certified 503A partners, not a compounder. It lets a clinic build every patient's order in one cart, see pass-through per-vial pricing before checkout, validate SIGs and licensure before payment, and route across multiple 503A partners in one checkout. VLS Pharmacy is a direct compounder with a fax-and-EMR submission channel.

Sources reviewed June 2026

  • VLS Pharmacy public website and prescriber resources (vlspharmacy.com and newdrugloft.com), reviewed June 2026.
  • New Drug Loft FAQ and prescriber ordering instructions (newdrugloft.com/faq, newdrugloft.com/prescribers/place-order), reviewed June 2026.
  • New Drug Loft EMR prescription submission instructions (newdrugloft.com), reviewed June 2026.
  • Fizy Health platform capabilities reflect the live product.
Evaluate with real numbers

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Compare how Fizy Health resolves per-vial cost and validates each line before checkout, then routes every order to the right 503A partner. Free to start.

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