VLS Pharmacy has no app and no web portal — ordering is offline
VLS Pharmacy does not have a mobile app or a web ordering portal. The pharmacy explicitly states: 'VLS Pharmacy and New Drug Loft do not supply prescription order forms or offer online ordering.' There is no browser dashboard to log in to and no app to download from the App Store or Google Play. Prescriptions are submitted by fax to 855-491-0799, through an EMR system pointed at the Brooklyn address, or by calling 1-844-857-5588 during business hours. The vlspharmacy.com and newdrugloft.com sites are informational — neither hosts an ordering interface.
This page explains why VLS Pharmacy uses offline-only ordering, what that means for clinic teams, and how Fizy Health approaches access across devices on a web platform.
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The channel is fax, EMR, or phone — not a browser or app.
VLS Pharmacy's offline-only policy is not a product gap waiting to be filled — it reflects the pharmacy's 503A compliance approach. The workflow consequence is that every Rx requires one of three non-digital channels, and your team needs the right setup before the first order can go.
What you need first
- Fax capability (physical or eFax)Fax prescriptions to 855-491-0799. VLS explicitly notes that no fax machine is required — eFax or FaxBurner work. Prescriptions must be on a state-issued prescription pad or prescriber form, accompanied by the fax cover sheet from newdrugloft.com.
- EMR configured for VLS PharmacyIn your EMR, set the state to New York and add VLS Pharmacy at 4402 5th Ave, Brooklyn, NY 11220 as a pharmacy. Include complete patient demographics and the compound name and SIG in the appropriate fields.
- Phone access during business hoursCall 1-844-857-5588 between 9:30 AM and 6:30 PM EST, Monday through Friday, to speak with a pharmacist and place or follow up on an order.
How access works
- 01Accept that there is no app or portal to downloadIf you have been searching for a VLS Pharmacy app in the App Store or a login page at vlspharmacy.com, you will not find one. Ordering is exclusively offline.
- 02Set up your preferred channel before your first orderDownload the fax cover sheet from newdrugloft.com for fax orders, add VLS Pharmacy to your EMR pharmacy list (New York, 4402 5th Ave, Brooklyn, NY 11220), or save the pharmacist phone number.
- 03Complete the prescriber account form firstBefore any channel works, complete the new prescriber account form at newdrugloft.com. VLS must confirm your account (within two business days) before processing your first Rx.
Common access issues
Looking for a VLS Pharmacy app in the app store
VLS Pharmacy has no app. Searching app stores for 'VLS Pharmacy' or 'New Drug Loft' will return no official result. Ordering is offline — fax, EMR, or phone.
Expecting an online ordering flow after reading the website
The vlspharmacy.com and newdrugloft.com sites explain how to order but do not host an ordering interface. The 'how to order' pages link to PDF fax cover sheets and EMR instruction cards — not a web form.
Evaluating VLS Pharmacy's access model — or comparing a web-based ordering platform?
VLS Pharmacy
Your team already uses fax or EMR for pharmacy orders.
- You value pharmacist collaboration on custom sterile and non-sterile compounds above online convenience.
- Fax or EMR ordering fits the tools your clinic already uses for other pharmacies.
- You only need VLS and New Drug Loft SKUs — no multi-compounder ordering that would require a platform.
Fizy Health
You want a web-based ordering platform that works on any device.
- You want to sign in at app.fizy.health and build orders in a browser without fax or EMR setup.
- You want the same validated workflow on desktop, tablet, and mobile — one login, any screen.
- You want to move from fax-per-patient to batch checkout across your full patient list in one session.
What a web-based ordering platform unlocks.
No fax machine, no EMR pharmacy configuration, no phone hold times. These outcomes follow from a platform built for clinic ordering in a browser.
One login wherever your team works
Sign in once and reach every organization and clinic location from a single account — any browser, any device.
See the full formulary from any screen
Browse the unified 503A catalog with pass-through pricing in the browser, whether at a desk or on the go.
Build the refill day in one cart
Every patient who needs an order goes in one clinic cart for a single validated checkout — not one fax or EMR submission at a time.
Track orders per line in the platform
Follow fulfillment status and carrier tracking per patient and per line inside Fizy Health — no fax confirmation or phone call needed.
What clinics ask about the VLS Pharmacy app and portal.
- Definition
Does VLS Pharmacy have a web portal?
No. VLS Pharmacy and New Drug Loft explicitly do not offer online ordering. The vlspharmacy.com and newdrugloft.com sites are informational — neither hosts a web ordering interface or prescriber portal.
- App
Does VLS Pharmacy have a mobile app?
No. VLS Pharmacy has no iOS or Android app. Searching app stores will return no official VLS Pharmacy result. Ordering is exclusively by fax (855-491-0799), EMR, or phone (1-844-857-5588).
- Policy
Why does VLS Pharmacy not offer online ordering?
VLS Pharmacy states: 'Due to credentialing requirements and State Board of Pharmacy Guidelines for 503A compounding pharmacies, VLS Pharmacy and New Drug Loft do not supply prescription order forms or offer online ordering.' The offline-only policy is a compliance and credentialing decision, not a product gap.
- Access
How do I submit a prescription to VLS Pharmacy without a portal?
After completing the prescriber account form at newdrugloft.com and receiving account confirmation (two business days), fax to 855-491-0799, send through your EMR pointed at 4402 5th Ave, Brooklyn, NY 11220 (state: New York), or call 1-844-857-5588 during business hours.
- Fax
Do I need a fax machine to order from VLS Pharmacy?
No physical fax machine is required. VLS accepts eFax and FaxBurner for electronic faxing. Download the fax cover sheet from newdrugloft.com and send to 855-491-0799 with the signed prescription on a state-issued pad or prescriber form.
- Alternative
How does Fizy Health approach device access differently?
Fizy Health is a web platform at app.fizy.health. Prescribers and staff sign in from any browser on any device — desktop, tablet, or mobile — with one login, a unified 503A catalog, and batch checkout across the full patient list.
Sources reviewed June 2026
- New Drug Loft 'How to Fax Your Prescriptions' — 'do not offer online ordering' language (newdrugloft.com/prescribers/fax-order), reviewed June 2026.
- New Drug Loft 'Place Your Order' and EMR instruction card (newdrugloft.com), reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Order from any screen with one login — no fax or EMR setup.
Fizy Health gives your team a browser-based, validated ordering workflow on desktop and on the go. Free to start.