VS Digital Health (VSDH) user roles and permissions
VS Digital Health, commonly known as VSDH, user roles and permissions determine which partner team members can access pharmacy.vsdigitalhealth.com, submit ConnectRxCare orders, manage patients, and configure white-label consumer apps. VSDH's public site describes admin and receptionist roles in its consumer booking software and prescriber identity on pharmacy orders, but does not publish an explicit partner role matrix. Multi-person clinic and brand teams should confirm exactly what admins, prescribers, and operations staff can each do before relying on VSDH for separation of duties.
This page frames the role distinctions partners should expect, the permission questions to ask VSDH, and how Fizy Health implements role-based access.
Proudly Partnered With
Confirm who can order, configure, and manage patients.
VSDH spans two surfaces — white-label consumer apps with booking and telehealth roles, and partner pharmacy portals for ordering. The boundaries decide whether operations flow or stall, so confirm them precisely for both layers.
What you need first
- A defined partner admin roleConfirm who can add users, manage partner settings, and provision access to pharmacy.vsdigitalhealth.com or ConnectRxCare.
- A clear prescriber boundaryConnectRxCare requires prescriber NPI and identity on submit. Confirm whether only licensed prescribers can authorize orders or staff can submit on their behalf.
- Consumer app role separationVSDH describes admins and receptionists managing bookings in the white-label app. Confirm how those roles differ from pharmacy partner portal permissions.
How access works
- 01Admin sets up the partner teamDuring onboarding, a partner administrator receives credentials and should define who accesses pharmacy portals versus consumer app admin tools.
- 02Staff prepare orders or bookingsOperations staff build ConnectRxCare orders or manage patient bookings in the white-label app up to the point of clinical authorization.
- 03Prescriber authorizes pharmacy linesPrescriber identity — NPI, name, address — attaches to each pharmacy submission before VSDH's branded network fulfills.
Common access issues
Over-broad partner permissions
If every staff member shares one pharmacy login, the audit trail breaks. Confirm whether VSDH supports individual partner accounts per role.
Confusing app admin with pharmacy access
Managing bookings in the consumer app is not the same as submitting pharmacy orders. Train teams on which portal each role uses.
Evaluating VSDH roles — or comparing role-based access?
VSDH
You will confirm the role matrix directly with VSDH.
- You are building a white-label D2C brand where VSDH manages consumer app roles and pharmacy fulfillment together.
- Your team is small enough that detailed pharmacy role separation matters less during initial launch.
- Annual white-label subscription plus revenue share fits your business model better than clinic ops software.
Fizy Health
You want explicit role-based access out of the box.
- You want admins, prescribers, and staff provisioned by clearly defined roles from day one.
- You want NPI and DEA validated by role so only verified prescribers can sign off.
- You want individual accounts and clean separation of duties for a real audit trail.
What clear roles unlock for your clinic.
Roles are how a clinic stays both fast and compliant. These outcomes follow from explicit role-based access.
Provision every role precisely
Invite admins, prescribers, and staff with role-based permissions and NPI and DEA validated at onboarding.
Prescribers sign off under their own login
Each provider holds an individual audited account tied to their credentials — no shared prescriber passwords.
Staff build carts without overstepping
Operations staff prepare orders up to checkout; prescribers approve clinical details under scoped permissions.
Admins manage access across clinics
Add, remove, and re-scope users per clinic location from one admin account.
What clinics ask about VSDH roles and permissions.
- Definition
What user roles does VSDH have?
VSDH's consumer white-label app includes admin and receptionist roles for booking management. Partner pharmacy access uses pharmacy.vsdigitalhealth.com and ConnectRxCare with prescriber identity on orders. VSDH does not publish a full partner role matrix publicly.
- Prescriber
Who can submit VSDH pharmacy orders?
ConnectRxCare requires prescriber NPI and identity on every submission. Confirm with VSDH whether staff can build orders and prescribers approve, or whether submission requires the provider directly.
- Admin
Who manages VSDH partner user access?
VSDH does not document partner admin tooling publicly. During onboarding, ask who can add users, reset credentials, and scope access to pharmacy portals versus consumer apps.
- Consumer app
Are consumer app roles the same as pharmacy portal roles?
No. White-label app roles cover booking, telemedicine, and patient-facing workflows. Pharmacy ordering uses separate partner portals. Train teams on which surface each role uses.
- Security
Should partners share one VSDH login?
No. Shared logins make pharmacy orders untraceable. Each team member should hold an individual account whenever VSDH supports separate credentials.
- Alternative
How does Fizy Health handle roles and permissions?
Fizy Health provisions admins, prescribers, and staff by clearly defined roles, validates NPI and DEA at onboarding, and keeps every cart action audited under individual logins scoped per clinic.
Sources reviewed June 2026
- VS Digital Health public website (vsdigitalhealth.com), ConnectRxCare, and pharmacy portal, reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Role-based access built for clinic ops.
Provision admins, prescribers, and staff by role with NPI and DEA validated at onboarding. Free to start at app.fizy.health.