VS Digital Health (VSDH) first order guide
Your VS Digital Health, commonly known as VSDH, first order is the initial patient-specific pharmacy submission through ConnectRxCare or pharmacy.vsdigitalhealth.com after partner credentials are provisioned. ConnectRxCare's order builder requires a patient UUID, shipping address, prescriber NPI and identity fields, and catalog line items — with optional prescription documents when a SKU requires justification. VSDH does not publish a screen-by-screen clinic manual publicly, so this guide frames the steps partners should expect and the checks that prevent a rejected first fulfillment.
This page outlines the VSDH first-order workflow, the verifications that prevent rejection, and how Fizy Health front-loads validation.
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Get the first order right so it ships, not stalls.
Once VSDH provisions your partner account, the first order follows ConnectRxCare's field-driven pattern. The goal is to confirm patient, prescriber, and SKU requirements before submit so your first experience is a fulfilled order.
What you need first
- Provisioned partner credentialsOrdering only works after VSDH completes onboarding and your team can sign in at pharmacy.vsdigitalhealth.com or use ConnectRxCare with valid API or portal access.
- A patient record UUIDConnectRxCare requires a patient UUID — create or find patients via the Patients endpoints and paste the ID into the order builder.
- Complete prescriber and shipping dataPrescriber first name, last name, NPI, phone, and address are required. Shipping needs address line 1, city, state, country, and zipcode at minimum.
How access works
- 01Load the catalogBrowse the VSDH catalog in ConnectRxCare — use limit, offset, or ALL — and add SKUs to the order builder after reviewing details.
- 02Attach the patientCreate or locate the patient via Patients endpoints and enter the UUID in the order builder's patient field.
- 03Complete prescriber and shipping blocksFill prescriber NPI, name, phone, and address. Enter the ship-to address and optional NEXT_DAY or TWO_DAY shipping.
- 04Submit and track fulfillmentAdd order items with directions if the SKU requires them, attach a prescription document if requiredDocument applies, preview JSON, and submit.
Common access issues
Missing patient UUID
ConnectRxCare will not submit without a patient ID. Create the patient record through the API before building the order.
SKU requires a document you did not attach
Some SKUs flag requiresDocument. ConnectRxCare converts uploads to base64 — confirm document requirements per SKU before your first submit.
Planning a first VSDH order — or comparing first-order safeguards?
VSDH
API or portal per-order submission fits your white-label workflow.
- You integrate VSDH pharmacy fulfillment through ConnectRxCare or partner APIs and submit orders one patient at a time.
- Your consumer brand routes patients through VSDH telemedicine before pharmacy — not a clinic refill-day batch cart.
- Annual white-label subscription plus revenue share fits your business model better than clinic ops software.
Fizy Health
You want validation to catch issues before your first payment.
- You want cart validation to flag invalid SIGs and licensure mismatches before checkout.
- You want to create patients inline while building your first cart.
- You want to batch your first refill day into one validated checkout, not one API order at a time.
What a validated first order looks like.
The first order sets the tone. These outcomes follow from front-loaded validation and inline patient setup.
Catch SIG and state issues before pay
Cart validation surfaces invalid directions and prescriber-state mismatches before you submit payment.
Create patients while you build the cart
Add new patients inline during your first session instead of pre-creating UUIDs in a separate API step.
See landed cost on every line first
Pass-through per-vial pricing is visible on each catalog and cart row before your first checkout.
Track fulfillment per patient line
Per-line status and carrier tracking start from submit — across every routed 503A partner.
What clinics ask about the VSDH first order.
- Definition
What is a VSDH first order?
A VSDH first order is the initial patient-specific pharmacy submission through ConnectRxCare or pharmacy.vsdigitalhealth.com after partner onboarding completes — including patient UUID, prescriber identity, shipping, and catalog line items.
- Patient
How do I add a patient for the first VSDH order?
ConnectRxCare expects a patient UUID created or found via the Patients endpoints. Paste that ID into the order builder before submit.
- Prescriber
What prescriber fields does VSDH require on the first order?
ConnectRxCare requires prescriber first name, last name, NPI, phone, and address. DEA is optional unless the SKU requires it.
- Documents
When does VSDH require a prescription document?
Some SKUs flag requiresDocument in the catalog. ConnectRxCare converts uploads to base64 and sends them as document when needed — check per SKU before submit.
- Batch
Can I submit multiple patients in one VSDH first session?
ConnectRxCare's order builder handles one patient per submission. Multi-patient batch checkout is not the core VSDH partner motion — confirm whether your API integration supports bulk flows.
- Alternative
How does Fizy Health handle a first order differently?
Fizy Health lets you add every patient who needs an order today into one clinic cart, validates SIG and licensure before checkout, and shows pass-through per-vial cost on each line before you pay once.
Sources reviewed June 2026
- ConnectRxCare order portal (connectrxcare.com) and VS Digital Health pharmacy portal, reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Make your first order a validated batch cart.
Sign up at app.fizy.health, add patients inline, and checkout once with pre-pay validation on your top SKUs. Free to start.