Questions to ask VS Digital Health before you commit.
VS Digital Health — commonly known as VSDH — is a sales-led white-label platform, so before you sign get clear written answers on what its public site omits: annual subscription and revenue-share economics on your top SKUs, white-label app and telemedicine delivery timeline, ConnectRxCare or API workflow including batch checkout, which 503A/503B suppliers fulfill behind the branded pharmacy, pre-submit validation behavior, HIPAA and BAA posture, and exit terms including data and brand asset ownership. This page is a ready-to-use question bank organized by topic, each paired with what a solid answer looks like.
If you are close to signing, take these questions into your VSDH sales conversation. Documented answers — not assurances — protect your clinic later.
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What to ask VSDH — and what a good answer looks like
Each row is a topic to question before signing, with a plain-language rating of what VSDH confirms publicly and the answer to insist on. Get every answer in writing.
- Agreement-gated
Subscription and revenue share
Ask for annual platform fee, revenue-share percentage and basis, and per-vial landed cost on your top SKUs. A good answer is itemized — not 'competitive wholesale.'
- Documented broadly
White-label delivery scope
Ask which apps, telemedicine features, and medical direction are included, app-store timeline, and who owns brand assets. A good answer names deliverables and dates.
- Per-patient default
ConnectRxCare / API workflow
Ask whether batch multi-patient checkout exists, how patient UUID sync works, and order status visibility when suppliers split. A good answer matches your refill-day motion.
- Not published
Pre-payment validation
Ask what is checked before payment and failure handling. A good answer names SIGs, licensure, ship-to state, and stock — ideally before payment on a full batch.
- Managed network
Fulfilling suppliers
Ask which 503A/503B pharmacies fulfill your SKUs. A good answer names them so you verify LegitScript certification and state licensure directly.
- Not published
Exit and data ownership
Ask term length, cancellation, patient data export, and pharmacy routing after exit. A good answer is the written agreement before signature — not post-sign surprises.
Ratings reflect what VSDH publicly documents as of June 2026; the questions exist to obtain economics, workflow, and exit terms in writing.
If the answers hold up, VSDH may fit your launch — or clinic-first ordering may answer them already.
VSDH
Written answers satisfy your white-label and economics questions.
- VSDH returns itemized subscription, revenue share, supplier, and exit answers in writing.
- White-label app plus branded pharmacy scope matches your D2C launch timeline.
- ConnectRxCare per-patient flow is acceptable for how your team will operate.
Fizy Health
You want many answers visible in the product before you ask.
- You want per-vial pass-through pricing in catalog and cart — not revenue-share quotes.
- You want batch refill-day cart with validation you can test before payment.
- You already prescribe and need clinic ops without white-label subscription lock-in.
What it looks like when answers are built into the product.
The best vendor answer is one you can see for yourself on refill day. These outcomes answer the hardest questions before you ask them.
Quote patients with real per-vial cost before the consult
See resolved 503A landed cost on each catalog and cart line before checkout, with a disclosed facilitation fee at payment.
Fewer paid orders rejected by the pharmacy
Cart validation catches invalid SIGs, prescriber state mismatches, and stock gaps before you pay — not after rejection.
Friday refills for every patient in one checkout
Build the whole refill day in one clinic cart and submit a single payment.
Per-line status when one checkout splits across compounders
Fulfillment and carrier tracking stay tied to each patient line across routed partners.
What buyers ask before signing with VSDH.
- Economics
What pricing questions should I ask VSDH?
Ask for annual platform fee, revenue-share percentage and basis, and per-vial landed cost on your highest-volume SKUs — all in writing. VSDH describes subscription plus revenue sharing publicly but does not list self-serve rates.
- White-label
What should I ask about the white-label stack?
Ask which consumer app features, telemedicine, and medical direction are included, app-store launch timeline, customization limits, and who owns brand assets and patient data if you exit.
- Workflow
What should I ask about ConnectRxCare ordering?
Ask whether multi-patient batch checkout exists, how orders split across suppliers, status visibility per line, and whether your team or patients primary-order through the consumer app versus ConnectRxCare.
- Validation
What should I ask about order validation?
Ask exactly what VSDH checks before payment — SIGs, prescriber licensure, ship-to state, and stock — and what happens when a check fails. A strong answer prevents rejections before you pay.
- Suppliers
Should I ask which pharmacies fulfill orders?
Yes. VSDH manages a branded pharmacy network — ask which 503A/503B compounders fulfill your SKUs so you verify LegitScript certification and state licensure directly.
- Comparison
How does Fizy Health answer these questions?
Fizy Health shows pass-through per-vial pricing in catalog and cart, lets you test batch cart validation before payment, signs a BAA at onboarding, and tracks per line — many answers are visible in-product without a white-label sales cycle.
Sources reviewed June 2026
- VS Digital Health public site, ConnectRxCare, and partner PDF, reviewed June 2026.
- Victory Square Technologies public disclosures on VSDH B2B model.
- Fizy Health platform capabilities reflect the live product.
See the answers in the product before you sign anything.
Fizy Health shows pass-through pricing before you quote, validates orders before you pay, and batches refill day in one cart. Free to start.