VLS Pharmacy Rx submission explained: fax, EMR, and phone

Fax is the most common submission channel for VLS Pharmacy. The prescription must be written on a state-issued prescription pad or a prescriber-created prescription form — VLS Pharmacy does not supply forms, and state boards require patient-specific compounding prescriptions to meet standard requirements. The fax number is 855-491-0799. VLS Pharmacy recommends eFax or FaxBurner for paperless fax, and provides a fax cover sheet checklist on newdrugloft.com/prescribers/fax-order/ to confirm all required fields are included before sending.

Required fields on every fax include patient full name, home address, phone number, date of birth, email address (for tracking notifications), and known drug allergies. The prescription must include the compound name (or the closest ingredient in your system plus pharmacy notes specifying the full formulation), dosing instructions (SIG), quantity and volume, and any relevant pharmacy notes. Missing patient demographics or an incomplete SIG are the most common reasons for delays or follow-up calls from the pharmacy.

Clinics using an electronic medical record system can route prescriptions directly to VLS Pharmacy. VLS Pharmacy's instruction card (available at newdrugloft.com/prescribers/place-order/) walks through the steps: set the pharmacy state to New York, search for 'VLS Pharmacy,' select the compound from the EMR medication list (searching for one active ingredient and choosing 'compound'), fill in all patient demographics including email for tracking, enter the correct SIG, and use the pharmacy notes field to specify any compound details the EMR cannot capture in the structured medication field. If the compound is not in the EMR list, prescribe the closest available medication and specify the exact formulation in the notes field.

All EMR prescriptions should initially be sent to VLS Pharmacy in Brooklyn — the EMR instruction card confirms this. If VLS Pharmacy needs to route a prescription to New Drug Loft in Manhattan, the pharmacy handles that internally. Prescribers or staff who cannot find VLS Pharmacy in their EMR by searching for the compound ingredient should contact the pharmacy at info@vlspharmacy.com for help.

Fizy Health is a clinic ordering platform that replaces per-patient fax and EMR submissions with one clinic cart. Instead of sending one prescription at a time, the clinic's ops team builds the whole refill day in a single cart session — selecting patients, adding medication lines from a catalog, entering SIGs, and reviewing pass-through per-vial pricing on each line before checkout. Cart validation catches SIG errors, prescriber state mismatches, and stock issues before payment is submitted, which prevents the post-pay rejections that are harder to recover from in a fax-based workflow.

The comparison is not about which pharmacy has better formulations — VLS Pharmacy's PCCA-sourced APIs and USP 797/800 sterile rooms are a separate quality story. The comparison is about the session-level experience: one prescription at a time to one compounder's fax number versus one cart session for the whole patient list across multiple LegitScript-certified 503A partners. For clinics whose fax and EMR volume per day exceeds what ops can submit without a dedicated person, Fizy Health's batch checkout is the structural answer.