Does Tailor Made Compounding charge a software fee on top of drug cost?

Even without a published SaaS fee, total cost of ownership has more than one line. Ask your Tailor Made account manager whether the per-vial drug rate is all-in or excludes UPS shipping, the $5 signature fee when requested, and card processing on cash-pay orders. Tailor Made's FAQ confirms cash-based billing with major credit cards and no insurance — so processing economics may affect your landed cost even without a named software charge.

Also clarify whether portal access carries any minimum order or monthly volume requirement. A prescriber portal with no subscription fee but a high minimum order effectively prices access through drug volume, which changes your effective per-vial cost while volume is still ramping.

Fizy Health structures the two layers to be legible when you order through its network: drug cost passes through and is shown as resolved per-vial 503A cost on each catalog and cart line before checkout, and the platform's economics are a single facilitation fee disclosed separately at payment. There is no hidden software charge folded into the drug rate, so total cost of ownership is the visible drug cost plus the named fee — a number you can compute before you order.

When you compare models, normalize on total cost. Add any Tailor Made ancillary charges to its drug rate over a representative month, then set that total against the visible per-vial cost plus disclosed facilitation fee for the same SKUs and volume on Fizy Health. Comparing total-to-total — not drug-rate-to-drug-rate — is the only way to see which path actually costs less to run.