The cost components to confirm in writing
Work through each of these with South Lake Compounding and get the answer in your clinic agreement, not just in conversation. Shipping: is it per order, per package, flat, or free above a threshold, and does cold-chain or expedited delivery add cost on sterile injectables and refrigerated compounds? Packaging and handling: does custom compounding packaging (sterile vials, cold packs, insulated containers) carry a separate charge? Third-party testing: South Lake Pharmacy tests every preparation through two external labs for potency, sterility, and endotoxin before dispensing — confirm whether those testing costs are included in your per-vial rate or itemized separately. Payment processing: is a card or ACH fee passed to the clinic per transaction? Minimums: is there a minimum order or monthly volume, and what happens if you miss it? Returns and reships: who absorbs the cost when an order is damaged in transit or a compounded preparation does not meet spec?
Once you have those answers, recompute your per-vial landed cost by adding every applicable fee to the drug rate and dividing by the vials in a typical order. The quoted per-vial number almost always looks better than the all-in figure; your patient pricing and margin model should be built on the all-in number so the spread you plan is the spread you get.