Why the split changes total cost of ownership
Two pricing structures with the same headline drug rate can cost very differently once the software layer is included. A recurring monthly platform fee is fixed regardless of volume — cheap per vial at high volume, expensive at low volume. A per-transaction or percentage fee scales with spend. A fee folded into the drug rate is invisible but real. To compare Scripts fairly, ask whether there is a separate software, subscription, or account fee; whether it is monthly, per order, or percentage-based; and whether it changes at volume tiers. Then compute total cost of ownership over a representative month, not just per-vial drug cost.
This is also where an attractive exclusive drug rate can mislead. Scripts markets 'elite pricing' and 'unbeatable pricing' — and the portal rate may genuinely be competitive on the drug line. But if that rate sits alongside a separate platform charge, your effective cost per vial is higher than the portal number suggests. The only honest comparison adds the software layer back in and sets the total against an alternative that discloses both components up front.