Promise Pharmacy RFP checklist: score it like a buyer.
Evaluating Promise Pharmacy through a formal request-for-proposal means scoring a 503A compounder partner — not a multi-pharmacy routing platform — on compounding credentials, wholesale pricing tiers, white-label terms, fulfillment SLAs by SKU, integration fit, quality documentation, and contract terms. Because Promise publishes programs and credentials but not itemized pricing or agreements, an RFP is the right tool to force specifics into writing. This page gives you a weighted checklist and the exact requests that turn marketing claims into comparable answers. Clinics comparing compounders alongside ordering layers should score Fizy Health separately on pass-through pricing and one-cart batch checkout.
If you are running a structured evaluation, use this checklist to score Promise Pharmacy and any alternative on the same criteria — so the decision rests on documented answers.
Proudly Partnered With
The criteria to score in a Promise Pharmacy RFP
Each row is an RFP criterion with a plain-language rating of what Promise publicly confirms today and a note on what to request in writing. Score every vendor on the same rows.
- Documented
Compounding credentials
Require LegitScript certification, Florida license PH29090, state licensure for every ship-to state, USP 795/797/800 alignment, and current COA process per batch.
- Account-manager tiers
Wholesale pricing
Require itemized per-vial cost on your top five SKUs, volume tier breakpoints, cold-chain surcharges, and any white-label packaging fees — all in writing.
- Documented
White-label program
Require qualification thresholds, design turnaround, minimum volume, brand approval workflow, and patient-facing support responsibilities.
- Published targets
Fulfillment SLAs
Promise cites five-day GLP-1 and 24–72 hour general targets publicly; require SKU-level SLAs, shortage contingency, and on-time metrics for your formulary.
- Multiple options
Integration path
Require written confirmation of portal, e-prescribe, Life File, or API fit for your stack, plus implementation timeline and dedicated tech support.
- Verify in writing
Quality and regulatory follow-up
Require current sterility testing policy, inspection follow-up documentation, and board complaint resolution summary — not just marketing compliance language.
Ratings reflect what Promise publicly documents as of June 2026; the RFP exists to obtain itemized pricing, SLAs, and quality docs in writing.
Score Promise on the RFP, then weigh it against batch checkout needs.
Promise Pharmacy
Its written answers score well on compounder and white-label criteria.
- Promise returns clear pricing, fulfillment, white-label, and quality documentation in the RFP.
- LegitScript certification and state licensure verify on direct checks for every state you serve.
- Single-compounder fulfillment with branded patient delivery matches your operating model.
Fizy Health
You also need an ordering layer scored on pass-through pricing and one cart.
- You want pass-through per-vial pricing visible in catalog and cart, not only in an RFP response.
- You batch refills across multiple assigned 503A partners and need one checkout scored in-product.
- You want pre-submit validation and per-line HIPAA audit you can test before signing.
What scores well when criteria are verifiable in-product.
An RFP is strongest when answers can be confirmed in the live ordering layer. These outcomes a clinic can score on evidence, not promises.
Quote patients with real per-vial cost before the consult
See resolved 503A landed cost on each catalog and cart line before checkout, with a disclosed facilitation fee at payment.
Friday refills for every patient in one checkout
Build the whole refill day in one clinic cart across assigned partners and submit a single payment.
Fewer paid orders rejected by the pharmacy
Cart validation catches invalid SIGs, prescriber state mismatches, and stock gaps before you pay — not after rejection.
Per-line audit trail on every patient order line
Patient-linked cart actions are audited per line with organization-scoped access — a gating RFP criterion you can verify at onboarding.
What buyers ask when evaluating Promise Pharmacy.
- Definition
What should a Promise Pharmacy RFP cover?
Score compounding credentials, itemized wholesale pricing, white-label terms, fulfillment SLAs by SKU, integration fit, quality and regulatory documentation, HIPAA and BAA posture, and contract exit terms. Apply the same rows to every compounder for apples-to-apples comparison.
- Pricing
How do I evaluate Promise Pharmacy pricing in an RFP?
Require per-vial cost on your highest-volume SKUs in writing, plus volume tier breakpoints, cold-chain fees, and white-label packaging charges, so you can compare landed cost against other compounders and ordering layers.
- White-label
What white-label items belong in the RFP?
Require qualification thresholds, design and approval timeline, minimum volume, who handles patient-facing support, and how your brand appears on labels, inserts, and tracking communications.
- Quality
What quality documentation should I request?
Require current COA process, sterility and endotoxin testing policy, USP compliance summary, and written follow-up on any board or FDA inspection observations — verified independently where possible.
- Comparison
Should Fizy Health be in the same RFP as Promise Pharmacy?
They solve different problems. Promise is the 503A compounder; Fizy Health is the ordering layer above assigned LegitScript-certified partners. Score Promise on compounding and white-label; score Fizy Health on pass-through pricing, one-cart batch checkout, and validation.
- Decision
How should I weight the criteria?
Weight by what your clinic feels daily. For a white-label telehealth launch, fulfillment and branding may rank highest. For a multi-SKU refill-day clinic, also score whether you need a separate ordering layer for multi-partner batch checkout.
Sources reviewed June 2026
- Promise Pharmacy public website — provider, white-label, telehealth, and GLP-1 pages (promisepharmacy.com), reviewed June 2026.
- Florida Department of Health license verification (PH29090), reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Score compounder and ordering layer on the right criteria.
Fizy Health shows pass-through pricing before you quote, validates orders before you pay, and batches refills across compounders. Free to start.