How to verify whether your portal rate is pass-through
Ask your pharmacy rep three questions in writing: what is the raw compounding cost per vial for your top SKUs, what fees sit on top, and whether shipping is embedded or billed separately. Ask whether the displayed portal price changes when their wholesale input cost changes, or only when they renegotiate your account. Without answers, you are trusting a single number in a white-label UI.
Markup is not always malicious. Pharmacies may bundle cold-chain handling, payment processing, and account management into one line. The clinic risk is opacity: you cannot quote patients confidently or compare compounders if you do not know what is inside the number.