Fizy Health verification requirements

NPI, prescriber credentials, and clinic docs — required before production 503A checkout

Fizy Health verification requirements gate production ordering on the provider app at app.fizy.health: each ordering prescriber needs a valid NPI validated against the NPPES registry, DEA numbers are format-validated and matched where applicable for controlled-substance protocols, and clinic organizations submit licensing and attestation documents before checkout unlocks on live 503A volume. Guest catalog browsing is available immediately after signup on the Free plan — verification is the bridge between evaluating pass-through pricing and submitting patient-linked orders. Incomplete or mismatched documents are the most common delay between signup and first production cart.

If you searched fizy health NPI verification or fizy health verification docs, this page is the checklist ops leads use before refill day — not a credential collection form.

NPI NPPES validation DEA format check Clinic licensing docs Guest catalog while pending BAA at onboarding Production gate, not signup gate
Verification path

Five steps from signup to approved production access.

Submit verification in parallel with guest catalog evaluation — waiting until formulary review finishes adds unnecessary calendar time.

  1. 01

    Create organization at signup

    Register at app.fizy.health/signup and accept the BAA. Organization creation is immediate; production ordering is not.

  2. 02

    Attach prescriber NPI and DEA

    Each ordering provider enters NPI for NPPES validation. DEA is validated by format and checksum with optional name matching where applicable.

  3. 03

    Upload clinic documentation

    Submit state clinic license, medical director attestation, and any additional documents requested for your location and therapy mix.

  4. 04

    Review while browsing guest catalog

    Continue pass-through pricing evaluation on assigned SKUs while verification processes. No production submit until approval.

  5. 05

    Receive approval and run first validated cart

    When status shows approved, build a patient-linked clinic cart, pass validation, and checkout with disclosed fees.

Verification document checklist

Gather these before you upload — incomplete packets delay approval.

Verification protects 503A partners and your patients. Accurate documents on first upload beat repeated back-and-forth with support.

What you need first

  • Prescriber NPI (NPPES-validated) Each ordering prescriber needs an active NPI that passes Luhn validation and matches NPPES registry records. Typos and inactive NPIs fail immediately.
  • DEA number where applicable Controlled-substance protocols require DEA numbers validated by format and checksum. Optional last-name matching adds signal but format check is the baseline gate.
  • Clinic state license and legal entity docs Upload current clinic licensing for your primary state of operation. Organization legal name should match documents you submit.
  • Medical director or owner attestation Attestation that the clinic is authorized to order compounded medications for patients under your care model — required for HIPAA-aligned patient-linked ordering.

How access works

  1. 01
    Validate NPI before upload Confirm each prescriber NPI is active in NPPES and names match registry spelling before entering in app.fizy.health.
  2. 02
    Upload complete document set Submit all requested files in one session when possible. Partial uploads stall review until every required item is present.
  3. 03
    Monitor status in organization settings Check verification status at app.fizy.health. Respond promptly if reviewers request corrected documents.

Common access issues

  • NPI name mismatch

    Prescriber name must align with NPPES records. Use legal name spelling from the registry, not informal clinic name variants.

  • DEA checksum failure

    DEA must be two letters plus seven digits with valid checksum. Off-by-one digit entry is the most common format rejection.

  • Checkout still gated after upload

    Uploaded is not the same as approved. Wait for approved status — guest catalog remains available while review completes.

FAQ

What clinics ask about Fizy Health verification.

  • Verification

    What verification does Fizy Health require?

    Production ordering requires validated prescriber NPI against NPPES, DEA where applicable, clinic licensing documents, and organization attestation. Guest catalog browsing does not require approved verification.

  • NPI

    How is NPI validated on Fizy Health?

    NPI passes local Luhn validation before NPPES lookup. The registry must return an active record matching the prescriber you attach to order lines.

  • DEA

    When is DEA required?

    DEA is required for prescribers ordering controlled-substance protocols. Numbers are validated by format and checksum — verify digits carefully before upload.

  • Timeline

    How long does verification take?

    Review time depends on document completeness. Clinics that upload accurate NPI, DEA, and clinic licensing in one session typically move faster than those with repeated corrections.

  • Access

    Can I browse catalog before verification approves?

    Yes. Guest catalog with pass-through pricing is available on the Free plan immediately after signup. Production checkout unlocks only after approval.

  • Trust

    Why does Fizy Health require verification?

    503A partners and HIPAA-aligned patient-linked ordering require confirmed clinic and prescriber credentials. Verification protects your patients and prevents unauthorized ordering on the platform.

  • Documents

    Where do I upload verification documents?

    Sign in at app.fizy.health and navigate to organization verification settings. Upload requested files and monitor status until approval shows approved.

Submit verification and unlock production ordering.

Sign up at app.fizy.health/signup, browse the guest catalog while you upload NPI and clinic docs, and run your first validated cart when approval completes.