Ordering workflow

From patient line to pharmacy submit without portal hopping

The Fizy Health ordering workflow starts when your team selects a patient, searches the shared formulary, and adds SKUs to the clinic cart with pass-through landed cost visible on every line. Validation runs before checkout, one payment covers the batch, and each line routes to the assigned 503A partner with tracking your staff can answer from the platform.

Use this guide when you are training ops staff or documenting how compounded orders move through Fizy Health on a typical clinic day.

Patient-linked lines Shared clinic cart Pre-checkout validation Single payment Automatic routing Centralized tracking
Outcomes

What a consolidated ordering workflow delivers.

Clinic operators measure these results after they standardize compounded ordering on the Fizy Health workflow instead of ad hoc portal logins.

Training

One repeatable path for every ops hire

New staff learn one ordering workflow instead of three compounder portals with different layouts, login rules, and rejection emails. That shortens onboarding and reduces Friday refill mistakes.

Consistent ordering across shifts and locations.

Throughput

More patient lines per hour on refill day

Batching every patient into one clinic cart with validation before payment removes duplicate data entry and mid-checkout surprises. Ops teams finish high-volume days without staying late.

Refill queues clear before the weekend.

Accuracy

Fewer wrong-SKU and wrong-patient submits

Every cart line is tied to a patient before checkout. Validation catches SIG and licensure issues while edits are cheap, protecting margin and patient trust on busy days.

Cleaner orders reaching the pharmacy.

Workflow

Six steps your team runs on every order batch.

This is the standard Fizy Health ordering workflow clinic ops leads document for refill day and new-start batches.

  1. 01

    Open the clinic cart

    Start from the clinic dashboard cart. One cart exists per clinic location so every staff member adds to the same batch on refill day.

  2. 02

    Select the patient for each line

    Choose or add the patient before adding SKUs. Each line stores the patient association so multi-patient batches stay organized.

  3. 03

    Search catalog and add SKUs

    Find medications across assigned 503A partners in one formulary. Pass-through landed cost appears on each line before you commit to checkout.

  4. 04

    Review validation results

    Run cart validation to surface SIG, licensure, and stock issues. Fix rows in place before payment when recovery is fastest.

  5. 05

    Checkout once for the batch

    Submit a single payment for every line in the cart. Facilitation fee and pharmacy cost are disclosed on the checkout screen.

  6. 06

    Monitor routing and tracking

    Watch each line route to the correct 503A partner and follow status updates without logging into separate compounder portals.

FAQ

Common questions about the Fizy Health ordering workflow.

  • Workflow

    What is the standard Fizy Health ordering workflow?

    Select patient, search catalog, add SKUs to the clinic cart, run validation, checkout once, then monitor per-line routing and tracking. Every step happens in Fizy Health without separate compounder logins.

  • Roles

    Who on my team runs this workflow?

    Operations staff typically own cart building and checkout. Prescribers may search catalog and initiate lines. Role permissions are managed through team settings on the platform.

  • Cart

    Can multiple staff add to the same cart?

    Yes. One clinic cart is shared per clinic location. Staff coordinate on refill day to build the full batch before a single checkout.

  • Validation

    When should we run cart validation?

    Run validation after the cart is built and before checkout. It is the last gate that catches issues while edits are still inexpensive.

  • Pharmacy

    Does Fizy Health replace the compounder portal?

    For assigned 503A partners on your formulary, Fizy Health is the ordering layer. You do not re-enter patients in separate compounder portals for routed lines.

Train your team on one ordering workflow.

Start free and walk through catalog, cart, validation, and checkout on your live formulary before production volume.