The Fizy Health facilitation fee is a software fee disclosed at checkout as a percentage of your cart subtotal before processing and shipping. Free plan: 15%. Growth: 10%. Premium: 5%. It compensates for the ordering platform (catalog, cart, validation, routing, compliance tooling) and is not a markup on medication cost, which remains pass-through to 503A partners.
Clinics searching Fizy Health facilitation fee or platform fee need a clear split between pharmacy COGS and software cost before they submit refill day orders.
The facilitation fee is transparent software economics, not hidden spread on compounded medications. Your team sees the rate and dollar amount before authorizing each checkout.
| Applies to cart subtotal | Facilitation is a percentage of medication subtotal before processing and shipping. It does not compound on top of shipping or card fees. |
|---|---|
| Free plan: 15% | $0/mo organization subscription with 15% facilitation on cart subtotal. Full platform access for new clinics and single locations. |
| Growth plan: 10% | $997/mo with 10% facilitation. Adds org-wide autoship automation, advanced reporting, and priority operations support. |
| Premium plan: 5% | $1,997/mo with 5% facilitation. Lowest rate for multi-location orgs with API access and dedicated onboarding. |
| Separate from medication cost | Pass-through 503A pharmacy cost routes to fulfillment partners. Facilitation compensates Fizy Health for software services only. |
When software cost is visible at checkout, clinic owners can model margin honestly and ops staff can explain charges without defending opaque invoices.
Each checkout summary lists pass-through medication lines, facilitation fee, processing, and shipping distinctly. No blended total that hides where margin went.
Charges your accountant and your front desk can both read.
High-volume clinics on Growth or Premium often recover the monthly fee through a lower facilitation percentage on cart subtotal. Combined org volume across locations drives the math.
A fee structure that rewards scale, not punishes it.
Facilitation is disclosed before you submit each order. Staff batching Friday refills see the full fee on the checkout summary before authorizing payment.
Refill day economics you can forecast, not reconcile.
The facilitation fee funds ordering infrastructure clinics rely on every week, from catalog search through tracked fulfillment.
One searchable formulary with pass-through landed cost on every assigned LegitScript-certified partner.
SIG, licensure, and stock checks that catch rejections before you pay, not after.
One payment splits across compounders with order status centralized per patient line.
A software facilitation fee is a percentage of your cart subtotal disclosed at checkout. It compensates for the ordering platform: catalog, multi-patient cart, checkout, payment routing, compliance tooling, and order history. It is not a markup on the drug itself.
Free: 15% on cart subtotal. Growth: 10%. Premium: 5%. Monthly subscriptions are $0, $997, and $1,997 respectively. See the Pricing page for the full comparison table.
No. Medication cost is pass-through to 503A partners. Facilitation is a separate disclosed software line at checkout, not hidden spread baked into per-vial catalog pricing.
At checkout on submitted orders. Browsing catalog and building carts does not trigger facilitation until you authorize payment.
Facilitation applies to cart subtotal (medication lines) before processing and shipping. Card processing and per-pharmacy shipping appear as their own checkout rows.
Start free and submit a test cart to see pass-through medication cost and disclosed facilitation side by side. Compare plan rates on the Pricing page.