Repeat-order friction compounds across every refill
If a clinic reorders thirty patients a week from the same dozen SKUs, every extra search and click multiplies across the whole list. A catalog without favorites means staff hunt for the same products repeatedly; a catalog with saved favorites and quick-reorder means refill day starts from your real formulary. The difference is small per order and large across a week.
Because White Label Rx does not document search behavior or favorites, ask to reorder a returning patient in a demo: how do you find the SKU, can you save frequent medications, and how many steps does a repeat order take? Count the clicks against your actual volume.