What are Wells Pharmacy Network user roles and permissions?

Wells Pharmacy Network user roles in WellsPx3 are defined by prescriber type: physicians can access both Electronic Ordering (new prescription submission, DEA 1311 certified) and Order Management (tracking, pricing, shipping). Veterinary prescribers can access Order Management only. Non-prescriber staff access is not documented in WellsPx3 public materials.

What is the difference between Electronic Ordering and Order Management access?

Electronic Ordering is for physicians only — it is the module for placing new compounded prescriptions and is DEA 1311 certified. Order Management is available to physicians and veterinary prescribers and is used for tracking order status, viewing Rx and pricing details, accessing shipping information, and printing receipts.

Can non-physician staff submit orders on WellsPx3?

WellsPx3 Electronic Ordering is physicians only. Non-physician staff are not described as an eligible access tier in WellsPx3 public documentation. Confirm with Wells Pharmacy Network what role, if any, operations staff hold on the platform.

How do I remove a user from WellsPx3 when they leave?

Send written notification to Px3support@wellsrx.com promptly when a team member leaves. Wells's terms explicitly state they are not responsible for actions a former employee takes with continued access if the clinic fails to notify them in writing.

Should WellsPx3 users share accounts?

No. WellsPx3's own terms warn that anyone with access to the username and password can see all protected patient information. Individual accounts per user are required to maintain accountability and protect patient data.

How does Fizy Health handle roles and permissions?

Fizy Health provisions admins, prescribers, and staff by clearly defined roles, validates NPI and DEA by role so only verified prescribers can sign off, keeps individual accounts for a clean audit trail, and lets admins revoke access instantly without a written email notification process.

Wells Pharmacy Network user roles and permissions: Electronic.

Wells Pharmacy Network user roles and permissions

WellsPx3 user roles and permissions divide access into two tiers based on prescriber type and what each user needs to do. Electronic Ordering — placing new compounded prescriptions — is available to physicians only. Order Management — tracking, viewing Rx details, pricing, and shipping — is available to both physicians and veterinary prescribers who have an active Wells account with a credit card on file. Non-prescriber staff are not mentioned as a separate access tier in WellsPx3 documentation, and patient information is governed by shared username access rules. When a team member leaves, clinics must notify Px3support@wellsrx.com in writing to terminate access, since Wells Pharmacy Network holds the clinic responsible for any actions a departing employee takes with continued portal access.

This page frames the WellsPx3 role distinctions, the written termination requirement, and how Fizy Health implements role-based access with admin-controlled provisioning.

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How roles work

Prescriber type determines WellsPx3 access level.

WellsPx3 draws a published line between what physicians can do versus what veterinary prescribers can access. The non-prescriber staff model is not documented publicly. Before you plan your clinic workflow around WellsPx3 role separation, confirm how operations staff are handled and what permissions your clinic admin holds.

What you need first

Physician for Electronic OrderingWellsPx3 Electronic Ordering — the module that places new compounded prescriptions — is available to physicians only. It is DEA 1311 certified for controlled and non-controlled substance prescribing.
Physician or vet for Order ManagementOrder Management — tracking status, viewing Rx, pricing, shipping, printing receipts — is available to both physicians and veterinary prescribers with an active Wells account and a credit card on file.
Written notice for access terminationWhen a user leaves your clinic, send written notification to Px3support@wellsrx.com to terminate access. Wells's terms note they are not responsible for actions a former employee takes if this notification is delayed.

How access works

01
Map prescriber types to the right WellsPx3 moduleIdentify which providers are physicians (Electronic Ordering + Order Management) and which are veterinary prescribers (Order Management only). Non-prescribers should not be in either system without confirmed Wells guidance.
02
Register each user under the correct moduleVisit orders.wellsrx.com and use the appropriate registration link for Electronic Ordering or Order Management. Each user should hold an individual account — shared usernames give shared access to all patient information.
03
Manage the access termination processWhen a team member leaves, send written notification to Px3support@wellsrx.com promptly. Build this into your offboarding checklist so patient data access does not linger after employment ends.

Common access issues

Non-physician trying to use Electronic Ordering
Electronic Ordering is physicians only. A PA, NP, or veterinarian cannot place new orders through that module regardless of DEA status. They are limited to Order Management.
Shared accounts creating an untraceable audit trail
WellsPx3's own terms warn that anyone with access to the username and password sees all protected patient information. Shared logins undermine both accountability and HIPAA compliance. Each user needs their own credentials.

Evaluating WellsPx3 roles — or comparing role-based access?

Wells Pharmacy Network fits if