Fizyhealth
VSDH new patient orders

The VS Digital Health (VSDH) new patient first order workflow

VS Digital Health, commonly known as VSDH, new patient first order workflow is the path from intake to a patient's first compounded shipment: create the patient record in ConnectRxCare or via API, complete clinical intake and prescriber authorization, select the starting SKU and SIG for the protocol — often a GLP-1 starting dose or hormone baseline — submit the order, and wait for a 503A supplier to verify, compound, and ship. First orders carry higher rejection risk because patient demographics, prescriber licensure, and SIG details are untested in the system, and any mismatch bounces back before the patient ever receives medication.

This page walks the intake-to-first-compound path on VSDH, why first orders fail more often, and how Fizy Health validates new patient lines before checkout on the same cart as refills.

Compare Fizy Health vs VSDH

Proudly Partnered With

First order steps

From new patient intake to first compound on VSDH

VSDH does not publish a new-patient checklist on vsdigitalhealth.com. This describes the standard first-order path through ConnectRxCare. Confirm required fields and prescriber setup during onboarding.

  1. 01

    Create the patient record

    Staff enters patient demographics, shipping address, and contact details in ConnectRxCare or through your API integration. Address mismatches are a top first-order rejection cause.

  2. 02

    Complete clinical intake and prescriber authorization

    The prescriber confirms the patient is appropriate for the protocol — GLP-1 starting dose, TRT baseline, or peptide initiation — and authorizes the first compound with a complete SIG.

  3. 03

    Select the starting SKU

    Choose the correct starting strength from the VSDH formulary. For GLP-1, this is typically the lowest titration step — not a maintenance dose ordered by habit from another patient.

  4. 04

    Submit the first order

    Submit through ConnectRxCare or API. VSDH routes to the supplier assigned to that SKU. First orders enter the same supplier verification queue as refills — with untested patient data.

  5. 05

    Verify, compound, and deliver

    The supplier verifies Rx and licensure, compounds, and ships — cold-chain for GLP-1. The patient receives their first vial and enters the recurring refill cycle.

Where it breaks

  • Demographics or address mismatch

    Patient name, DOB, or shipping address that does not match what the supplier expects triggers a first-order rejection before any medication ships.

  • Prescriber not set up in the partner account

    If the prescribing provider was not provisioned during VSDH onboarding, the first order fails licensure verification at the supplier.

  • New starts mixed into refill day without batch validation

    Processing new patients one at a time alongside refills duplicates work and multiplies rejection risk when each order is a separate ConnectRxCare session.

Why first orders belong in the same batch as refills

Clinics rarely have a separate day for new starts — they land on refill day alongside thirty due semaglutide patients. On VSDH, that means alternating between creating new patient records and submitting individual refills through ConnectRxCare, with supplier verification as the only quality gate. First orders fail more often because every field is new: untested address formatting, prescriber credentials not yet mapped, starting SIGs that differ from the clinic's refill templates.

Fizy Health treats new starts and refills as one operation. Create the patient inline while building the clinic cart, add their first-order line next to due refills, and run cart validation across the whole batch before checkout. Pass-through pricing shows landed per-vial cost on the starting SKU before you quote the patient during intake — so the first consult and the first order happen in one session with validation before payment.

Is one-at-a-time first ordering fine — or do you batch new starts with refills?

VSDH fits if

VSDH

New patients arrive through a D2C intake funnel, not clinic refill day.

  • You are launching a white-label weight-loss or wellness brand where new patients enter through VSDH's consumer app — not an existing clinic panel.
  • Your new-patient volume is low enough that individual ConnectRxCare first orders are not a weekly ops burden.
  • Annual white-label subscription plus revenue share fits your business model better than clinic ops software.
Consider Fizy Health if

Fizy Health

You mix new GLP-1 starts and refills on the same clinic day.

  • You add new semaglutide, tirzepatide, or hormone starts alongside refills and want one validated cart for the whole session.
  • You quote the patient's first vial cost during intake and need per-vial landed pricing visible before checkout.
  • You want first-order SIG, licensure, and address validated before payment — not discovered as a supplier rejection.
If you choose Fizy Health

What new patient first orders look like on refill day.

Both platforms fulfill first compounds through 503A suppliers. These outcomes reduce first-order friction when new starts share the cart with refills.

See all features
Keep evaluating the workflow

More on new patients and first compounds.

See the full workflows guide
FAQ

VSDH new patient first order — common questions.

  • Workflow

    How does a new patient's first order work on VSDH?

    Create the patient in ConnectRxCare or via API, complete prescriber authorization with a starting SIG and SKU, submit the order, and VSDH routes it to a 503A supplier for verification, compounding, and shipment. The patient then enters the recurring refill cycle.

  • Risk

    Why do first orders get rejected more often?

    First orders test every field for the first time — patient demographics, shipping address, prescriber provisioning, and starting SIG. Any mismatch fails at supplier verification before medication ships.

  • GLP-1

    What starting dose should a new GLP-1 patient get on VSDH?

    GLP-1 protocols begin at the lowest titration step — confirm the correct starting semaglutide or tirzepatide SKU with your prescriber. Ordering a maintenance dose on a first order is a common rejection trigger.

  • Batching

    Can I add new patients and refills in one VSDH session?

    VSDH public materials do not confirm a multi-patient batch cart. Ask during demo whether ConnectRxCare holds new-start and refill lines in one checkout.

  • Pricing

    Can I quote the first vial cost before the patient commits?

    VSDH wholesale pricing depends on partner agreements. Fizy Health shows resolved per-vial 503A cost on the starting SKU before checkout so you quote during intake.

  • Comparison

    How is Fizy Health's new patient workflow different?

    Fizy Health creates patients inline in the clinic cart, validates first-order lines alongside refills before payment, and shows pass-through pricing on the starting SKU during the same session.

Sources reviewed June 2026

  • VS Digital Health and ConnectRxCare public materials (vsdigitalhealth.com), reviewed June 2026.
  • General 503A new-patient first-order and clinic intake practice.
  • Fizy Health platform capabilities reflect the live product.
Evaluate with real numbers

First orders and refills in one validated cart.

See how Fizy Health creates new patients inline, validates before payment, and quotes the first vial during intake. Free to start.

Start Ordering FreeFizy Health vs VSDH