What each role should evaluate
An owner should evaluate VSDH on total platform economics: annual white-label subscription, revenue share on transactions, and how wholesale catalog pricing translates to patient-program margin. Because landed cost is partner-agreement driven, confirm per-vial numbers on your top SKUs during sales — not from a public catalog. An operations lead should evaluate daily motion: ConnectRxCare order assembly time, mixed-supplier basket handling, rejection recovery, and whether batch refill day requires repeating the same fields patient by patient.
A prescriber should evaluate clinical coverage and submission accuracy: whether your team prescribes or VSDH's network does, whether documentation and standing orders meet your compliance bar, and how often clean orders fail downstream. Each role's risk differs, but they share one fork — full white-label stack versus clinic-first ordering when you already have patients and prescribers.