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Switching from VSDH

Switching from VS Digital Health (VSDH) without disrupting refill day

VS Digital Health, commonly known as VSDH, does not require a rip-and-replace to evaluate an alternative. Because VSDH and Fizy Health both sit above 503A compounding pharmacies rather than holding inventory, a clinic can stand up a free Fizy Health account, run a parallel validated cart on top SKUs, compare pass-through landed cost against current VSDH partner pricing, and move volume only once numbers and workflow check out. The practical work is reviewing white-label contract terms, confirming formulary coverage, and re-creating your patient list — not migrating your EMR or consumer app on day one.

If you are considering moving ordering off VSDH's branded pharmacy or ConnectRxCare, this guide covers what to check before you switch, how to run in parallel, and how to avoid breaking refill cadence during the transition.

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What to check before you switch

Before moving any volume, separate what you are switching from. If you use VSDH's full white-label stack — consumer apps, telemedicine, and branded pharmacy — switching ordering to Fizy Health does not automatically replace those layers. You may keep VSDH consumer tools while moving clinic batch checkout, or you may eventually unwind the white-label subscription. Read your VSDH agreement for notice periods, revenue-share terms, minimum commitments, and what happens to consumer app assets if you reduce pharmacy volume.

Second, confirm formulary coverage: list highest-volume SKUs — semaglutide, tirzepatide, hormone and peptide lines — and verify the 503A partners assigned to your Fizy Health clinic can fill them. VSDH and Fizy Health are platform layers, not compounders; fulfillment comes from LegitScript-certified 503A pharmacies, and coverage may overlap because VSDH can also supply catalog behind Fizy Health. Third, decide what data you carry over: patient demographics, common SIGs, and repeat-order SKUs. None of this requires an EMR migration — ConnectRxCare and Fizy Health live alongside your chart system.

How to migrate in parallel

The lowest-risk path is a side-by-side refill cycle, not a cold cutover. Create a free Fizy Health account at app.fizy.health, complete clinic and prescriber verification (NPI and DEA validated at onboarding), and add patients from your existing list or create them inline while building your first cart. Open catalog and cart for top GLP-1 and hormone lines and compare pass-through per-vial cost against landed cost from your current VSDH partner pricing or wholesale quotes.

Run your first validated batch cart for a single refill day: add today's patient lines, let cart validation catch SIG and licensure issues before checkout, and submit one payment. Per-line tracking and in-app support start from day one. Keep VSDH active until pricing, coverage, and workflow hold over one or two refill cycles — then shift volume. If pass-through pricing does not beat your VSDH partner rates on top SKUs, staying is legitimate; switch on the numbers, not the pitch. You can also keep VSDH as a supplier category while using Fizy Health as the clinic ops layer.

Stay on VSDH, or migrate clinic ordering to a pass-through platform?

Stay on VSDH if

VSDH

Your white-label stack and partner pricing are working.

  • You still need VSDH's consumer apps, telemedicine, or medical direction — not just pharmacy routing.
  • Your VSDH partner wholesale rates already beat pass-through cost on the SKUs you order most.
  • Refill day is not bottlenecked and revenue-share economics still fit your margin model.
Migrate to Fizy Health if

Fizy Health

You want clinic batch checkout with price-before-quote and validation before pay.

  • You need per-vial 503A cost visible in catalog and cart before you quote a patient.
  • You want SIG and licensure issues caught before payment — not after pharmacy rejection.
  • You batch refills across multiple 503A partners and want one cart, one validation pass, one checkout.
If you switch to Fizy Health

What changes the first refill day after you move.

Migration is only worth it if the week gets better. These are the outcomes a clinic-first, validate-before-pay platform delivers from day one.

See all features
Keep evaluating VSDH

More in the VS Digital Health alternatives and migration guide.

See the full VSDH guide
FAQ

Common questions about switching from VS Digital Health (VSDH).

  • Definition

    How do I switch from VS Digital Health (VSDH) to another platform?

    Switching from VSDH means changing the clinic ordering layer above your 503A pharmacies — and possibly unwinding white-label subscription terms separately. Stand up a free Fizy Health account, verify clinic and prescriber credentials, re-create your patient list, confirm formulary coverage, and run a parallel validated cart before moving volume.

  • Disruption

    Will switching from VSDH disrupt my refill day?

    It does not have to. Because both VSDH and Fizy Health sit above 503A compounders rather than holding inventory, you can run Fizy Health in parallel with ConnectRxCare or VSDH branded pharmacy for one or two refill cycles, confirm pricing and coverage, then shift volume.

  • White-label

    Do I have to shut down my VSDH consumer app to switch ordering?

    Not necessarily on day one. Fizy Health replaces clinic batch checkout and pass-through pricing; it does not automatically replace VSDH white-label apps or telemedicine. Many clinics evaluate ordering first, then decide whether the full white-label stack still fits.

  • Contract

    What should I check in my VSDH contract before switching?

    Review your VSDH agreement for notice periods, revenue-share terms, minimum commitments, and consumer app asset ownership before reducing pharmacy volume. These are clinic-specific and should be read in your contract rather than assumed.

  • Pricing

    How do I know switching from VSDH saves money?

    Compare pass-through per-vial cost in the Fizy Health catalog and cart against landed cost from your current VSDH partner pricing on highest-volume SKUs. If pass-through pricing does not beat your VSDH rates, staying is the right call.

  • Supplier overlap

    Can VSDH still fulfill orders if I use Fizy Health?

    Yes — VSDH can operate as a catalog supplier behind Fizy Health fulfillment while you use Fizy Health as the clinic ops layer. Platform and supplier are different buying decisions; switching ordering does not automatically end supplier overlap.

Sources reviewed June 2026

  • VS Digital Health public website and partner materials (vsdigitalhealth.com), reviewed June 2026.
  • Fizy Health platform capabilities reflect the live product.
Evaluate with real numbers

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