Storefront SIGs vs clinic SIG entry in the ops portal
There are two different SIG problems on The Rx Spot. The first is the storefront clinical pipeline: a patient completes intake, a licensed provider approves the SIG as part of the review, and the pharmacy compounds to it. The clinical review layer ensures the SIG is appropriate before it routes to the pharmacy. The second problem is clinic-initiated ordering through the ops portal: when a clinic staff member enters a SIG for a patient-specific bulk order, is that SIG validated before the order routes and payment processes?
The Rx Spot does not publicly address whether ops portal SIG entry is validated at the cart level — for format, prescriber licensure, state compliance, or pharmacy acceptance — before payment is captured. For a clinic doing batch refill day across dozens of patients, an invalid SIG discovered after checkout generates a rejection that requires correction, resubmission, and delays.