Email stage alerts are a baseline — not the full ops picture
Tailor Made's registration flow gives clinics a concrete starting point: email notifications when orders reach In Dispensary, In Shipping, and Has Shipped stages, with preferences updatable through the portal. That reduces manual polling for fulfillment progress on Tailor Made orders. What it does not cover — based on public materials — is immediate rejection alerts, refill-due surfacing, or notifications for orders placed in other compounder portals.
Ask during onboarding which events beyond fulfillment stages trigger alerts, whether SMS or in-app channels exist, and whether alerts are configurable per user or role.