Portal migration raises retention questions
Tailor Made launched a new Provider Portal in November 2024 while the legacy portal was taken offline for maintenance. Clinics migrating between portal versions should ask whether order and patient history from the legacy system carries forward, how long records are retained, and whether historical data is accessible after migration.
Because public materials do not specify retention or export, treat record-keeping as an onboarding requirement: confirm action logging, patient-access logging, retention duration, and export format before you depend on the portal for compliance review.