Why first orders need a different ops priority
New patient first orders are higher stakes than refills: the patient has no medication yet, expectations are set at the consult, and Strive verification has no prior fill to pattern-match. Strive's Find a Provider directory may have brought the patient to your clinic — fulfillment speed on the first compound shapes whether they stay. Yet many clinics process new starts through the same serial LifeFile workflow as refills, burying first orders behind Friday's GLP-1 queue.
Fizy Health supports inline patient creation while building the cart — add the new start beside today's refills, validate SIG and licensure before one checkout, and see pass-through starter SKU cost before you quote the patient. New starts and refills share one validated session instead of competing for LifeFile time.