Why refill day is the checkout stress test
A clinic refilling thirty patients wants one build, one validation pass, one payment — not thirty separate portal sessions. If checkout is patient-facing only, staff either push patients through self-serve flows or re-enter orders one at a time behind the scenes. At GLP-1 volume, that friction shows up in labor cost and error rate.
In an RxFul demo, build a realistic refill list: multiple patients, at least two pharmacy partners, mix of new starts and refills. Watch whether checkout is one staff action or repeated patient-portal transactions.