Telehealth infrastructure or concierge fulfillment?
Refill and Scripts both reduce portal sprawl, but through different wrappers. Refill sells the full telehealth stack — providers, Refill Connect, aggregate medication pricing, and software fees on transactions. Scripts emphasizes a vetted pharmacy network with exclusive rates and a concierge team as your fulfillment liaison.
Pick by whether outsourced prescribing and a branded patient portal matter more than a human concierge and 503B office-use access. Either way, how clearly you see landed cost on your top SKUs before you quote patients is the margin test both models handle differently.