Refill multi-location access

Refill multi-location access

Refill multi-location access is how a clinic group orders and manages users across more than one site on my.refill.co. Refill markets one portal, one login across its 503A pharmacy network, but it does not publish how organization hierarchies, location switching, or per-site data isolation work, so multi-site operators should confirm those details with Refill before standardizing across a group.

This page frames the multi-location questions to ask Refill and how Fizy Health structures one login across organizations and clinic locations.

Compare Fizy Health vs Refill
Clinic groups Per-location ordering Org hierarchy One login or many? User access per site Confirm the model
How multi-location access works

Confirm how sites, users, and orders separate.

For a single clinic the access model barely matters. Across a group, it decides whether your team juggles separate logins or switches sites from one account, and whether ordering and reporting stay cleanly separated per location.

What you need first

  • A clear organization-to-location map Confirm how Refill represents a parent group and its sites so orders and users attribute to the right location.
  • A defined user-access model per site Confirm whether a user can be scoped to one location or many, and how an admin manages access across the group.
  • Separation of ordering and records Confirm that patients, orders, and history stay separated per location so sites do not see each other's data.

How access works

  1. 01
    Ask how locations are structured Have Refill explain whether sites live under one organization and how that hierarchy is represented.
  2. 02
    Confirm the login model Determine whether your team uses one login that switches locations or a separate login per site.
  3. 03
    Scope users per location Map which staff and prescribers need which sites, and confirm an admin can grant and revoke that access.

Common access issues

  • Separate logins per site

    If each location needs its own login, staff covering multiple sites must sign in and out repeatedly. Confirm whether one account can span locations.

  • Blurred data between sites

    Without clear separation, one location can see another's patients or orders. Confirm tenant-style isolation across the group.

Evaluating Refill for multiple sites — or comparing multi-clinic access?

Refill fits if

Refill

One my.refill.co login across sites fits after you confirm the model.

  • Refill's one portal, one login positioning matches how you want staff to reach multiple 503A pharmacies.
  • You will confirm org hierarchy and per-site data isolation directly with Refill during onboarding.
  • You need Refill Connect white-label portals per brand while prescribers stay on one clinic dashboard.
Consider Fizy Health if

Fizy Health

You want one login across every clinic and organization.

  • You want a single account with org and clinic switchers for every location you manage.
  • You want users scoped by role per clinic with clean separation of patients and orders.
  • You want staff covering multiple sites to switch locations without signing in and out.
FAQ

What multi-site clinics ask about Refill access.

  • Definition

    What is Refill multi-location access?

    Refill multi-location access is how a clinic group orders and manages users across more than one site on the platform, including how organizations, locations, and per-site user access are represented.

  • Login

    Does Refill use one login across locations?

    Refill markets one portal, one login on refill.co, with clinic sign-in at my.refill.co. Whether one login spans multiple clinic locations or each site needs separate setup is not published — confirm with Refill before standardizing.

  • Structure

    How does Refill represent a clinic group?

    The public site does not detail an organization hierarchy. Ask Refill how a parent group and its sites are structured so orders and users attribute to the correct location.

  • Data

    Are patients and orders separated between locations?

    Confirm with Refill that patients, orders, and history stay isolated per location so one site cannot see another's data — clean separation matters for multi-site operations.

  • Users

    Can a user access multiple Refill locations?

    Confirm whether a single user can be scoped to one or many sites and how an administrator grants or revokes that access across the group.

  • Alternative

    How does Fizy Health handle multiple locations?

    Fizy Health gives one login with org and clinic switchers for every location you manage, scopes users by role per clinic, and keeps patients and orders cleanly separated across sites.

Sources reviewed June 2026

  • Refill public website and FAQ (refill.co), reviewed June 2026.
  • Fizy Health platform capabilities reflect the live product.
Evaluate with real numbers

Run every clinic from one login.

Fizy Health gives multi-site groups org and clinic switchers, role-based access per location, and clean data separation. Free to start.