The single-portal limit: when Promise alone is not enough
A clinic that orders exclusively from Promise has one portal login and one workflow — ordering, tracking, COA downloads, and reporting in one place. The problem appears when protocols span more than one 503A compounder: a peptide from one pharmacy, a GLP-1 from another, or a formulation another partner handles for certain states. Promise's portal covers the Promise side only. Staff log into a second portal, re-enter clinic and patient details, and manage status across two inboxes.
This is the operational pattern Fizy Health is designed to eliminate: one cart that pulls together every patient who needs an order today, across every assigned 503A partner, into a single validated checkout.