What is the Promise Pharmacy contact and phone number?
Promise Pharmacy publishes (727) 772-0500 and [email protected] on promisepharmacy.com as of June 2026, along with its Palm Harbor, Florida address at 31818 US Hwy 19 N. Clinics evaluating Promise can also use the Schedule Call link on the site or reach a partnership contact during onboarding. Verify any third-party phone listing against the official site before sharing account details.
If you are searching for a Promise Pharmacy phone number, this page lists the channels that are actually published and what to confirm about clinic versus patient contact paths.
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How to actually contact Promise Pharmacy.
Below is what Promise Pharmacy publishes as of June 2026. Where a channel is not documented, this page says so plainly rather than list an unverified number.
Phone — (727) 772-0500
Listed on promisepharmacy.com for clinic and general inquiries. Confirm whether this line handles provider order escalations, onboarding questions, or both, and ask for published hours during setup.
Email — [email protected]
The contact address on Promise Pharmacy's public site. Include clinic name, patient reference, medication, and order date so the first reply can be actionable.
Schedule Call — promisepharmacy.com
Promise Pharmacy offers a Schedule Call option on its website for clinics evaluating the program or requesting onboarding. Use it for sales and setup questions before your provider portal is live.
Partnership and success contacts
Active clinic partners typically receive a success manager or partnership director during onboarding. Confirm who that person is, their direct contact, and whether they cover ongoing order escalations.
If support stalls
Verify any number you find elsewhere
Treat third-party directory listings with caution. Confirm any phone number against promisepharmacy.com before calling or sending account information, since unverified numbers are a common phishing vector.
Separate clinic contact from patient contact
Promise Pharmacy's patient care team handles patient-facing shipment questions via phone, SMS, and email. Clinic staff should use the provider portal, success contact, or published clinic lines for batch-order issues.
Phone and email for one compounder — or support inside every order?
Promise Pharmacy
Published phone and email plus a success contact meet your needs.
- You only order Promise SKUs and (727) 772-0500 plus [email protected] cover your escalation path.
- An assigned success manager during onboarding handles your support expectations.
- Patient shipment questions can route to Promise's patient care team instead of your front desk.
Fizy Health
You want support reachable from inside the order, not a phone queue.
- You want to raise an issue from inside the order instead of dialing a compounder line.
- You want replies threaded and visible to your whole team, tied to the patient and order.
- You want order status and contact in one place across every routed 503A partner.
What contact looks like when support is built in.
When support lives in the app, contacting help is a button on the order, not a search for a phone number or inbox thread.
Reach support from inside the order
Open an in-app support ticket attached to the order and patient, so you never have to track down a channel or restate context.
Answer status questions without contacting anyone
Per-line order tracking shows where each order is, so many questions never need a call or email in the first place.
Hear about problems proactively
Notifications surface holds and status changes in the app, so your team reaches out on its own terms instead of reacting to a call.
What clinics ask about contacting Promise Pharmacy.
- Contact
What is the Promise Pharmacy phone number?
Promise Pharmacy publishes (727) 772-0500 on promisepharmacy.com as of June 2026. Confirm coverage hours and whether that line handles clinic order escalations during onboarding.
- Contact
How do I contact Promise Pharmacy?
Call (727) 772-0500, email [email protected], use the Schedule Call link on promisepharmacy.com, or reach your assigned success or partnership contact after onboarding. These are the documented paths as of June 2026.
- Address
Where is Promise Pharmacy located?
Promise Pharmacy lists its address as 31818 US Hwy 19 N, Palm Harbor, FL 34684 on its public website. It is an independently owned 503A compounder founded in 2006.
- Safety
I found a Promise Pharmacy phone number online — should I use it?
Verify any phone number against promisepharmacy.com before calling or sharing account information. Unverified numbers from third-party listings are a common phishing risk.
- Comparison
How does Fizy Health handle contact and support?
Fizy Health provides in-app support tickets opened from inside an order, with threaded replies tied to the patient and order across every routed partner. There is no need to search for a compounder phone line, and order status is visible in the same place.
- Patients
Can patients contact Promise Pharmacy directly?
Yes. Promise Pharmacy's FAQ states that a dedicated patient care team supports patients via phone, SMS, and email. Clinic partners still handle prescribing and may field questions that patients raise with the clinic first.
Sources reviewed June 2026
- Promise Pharmacy public website (promisepharmacy.com), reviewed June 2026 — phone (727) 772-0500, email [email protected], Palm Harbor address, Schedule Call link, patient care team channels.
- Fizy Health platform capabilities reflect the live product.
Stop hunting for a support channel.
Fizy Health puts support, status, and notifications inside every order across your 503A network, so help is one click from the work. Free to start.