Olympia Pharmacy RFP checklist: score it like a buyer with a public record.
Evaluating Olympia Pharmacy through a formal RFP means scoring it on the criteria that matter most — and adding a few that the public record makes especially important. Standard criteria apply: pricing transparency, pre-submit validation, support model and SLAs, pharmacy network and certification, compliance and data handling, and contract terms. Olympia Pharmacy-specific criteria apply too: how the company has responded to FDA Form 483 observations from May 2024 and August 2025, what their cold-chain handling process looks like after documented BBB complaints, and whether pricing on your actual top SKUs (post-GLP-1 pivot to liraglutide) is available in writing. Because Olympia Pharmacy publishes its product catalog but not its prices, terms, or complaint resolution history, an RFP forces the specifics into writing. This page gives you a weighted checklist and the exact requests that turn marketing claims into comparable answers.
If you are running a structured evaluation, this checklist scores Olympia Pharmacy and any alternative on the same criteria — including the ones that their public record makes non-negotiable.
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The criteria to score in an Olympia Pharmacy RFP
Each row is an RFP criterion with a plain-language rating of what Olympia Pharmacy publicly confirms today and a note on what to require in writing. Score every vendor on the same rows. Olympia-specific items are flagged.
- Quote-only — require in writing
Pricing transparency
olympiapharmacy.com does not publish per-vial prices. Require pricing on your top SKUs (peptides, NAD+, BHRT, TRT, IV kits, current GLP-1 options post-pivot) in writing, plus all fees, minimums, and the basis for volume tiers. Do not accept verbal rate assurances.
- Not documented — require description
Pre-submit validation
Require a written description of what is validated before payment: SIGs, prescriber licensure, ship-to state, and stock. Ask whether a failed check stops the order before the charge processes or generates a post-pay rejection.
- Non-negotiable — require documentation
FDA inspection corrective actions (Olympia-specific)
FDA Form 483 reports from May 2024 (167 uninvestigated complaints) and August 2025 (aseptic processing deficiencies) are on public record at fda.gov. Require written documentation of corrective actions taken for each observation and their current status. This is non-negotiable for a sterile compounding partner.
- Require written process
Cold-chain handling (Olympia-specific)
BBB complaints describe temperature-sensitive medications arriving without proper cold-chain storage. Require Olympia Pharmacy's written cold-chain handling process: packaging specifications, carrier selection, temperature monitoring, and recourse if a shipment arrives outside temperature range.
- Phone + email — require response SLA
Support and SLAs
Olympia Pharmacy lists phone support at 888-323-7788 (Mon–Fri 9am–6pm) and 407-673-2222 for prescription status. Require response-time commitments, after-hours escalation paths, and how an issue tied to a specific order is tracked across phone and email.
- 503A + 503B — verify each
Pharmacy network and certifications
Require the names of the fulfilling pharmacy entities (503A Olympia Pharmacy and 503B Olympia Pharmaceuticals), proof of current LegitScript certification, and state licensure for each state you ship to. Verify certifications directly with the certifying body.
- Verify in writing
Compliance and data handling
Require the HIPAA posture, whether a BAA is offered, audit-trail capabilities, and how patient and prescription data flows through the DrScript portal. Confirm the portal's data retention and export rights.
- Not published — require full terms
Contract and exit
Olympia Pharmacy does not publish contract length, renewal, cancellation terms, or data-export rights. Require the complete written agreement before scoring the commercial section of your RFP.
Ratings reflect what Olympia Pharmacy publicly documents as of June 2026; the RFP exists to obtain the rest in writing, including regulatory corrective actions and cold-chain process specifics.
Score Olympia Pharmacy on the RFP — especially the regulatory and operational criteria.
Olympia Pharmacy
Its written answers score well across pricing, FDA corrective actions, and cold-chain.
- Olympia Pharmacy provides itemized pricing, documented FDA corrective actions, written cold-chain process, and support SLAs in writing.
- Its named pharmacy entities and certifications check out on direct verification at LegitScript and state boards.
- The commercial terms and support SLAs match your operational requirements.
Fizy Health
You want criteria you can verify in the product, not just in a proposal.
- You want pass-through per-vial pricing visible in catalog and cart — not quoted privately in an RFP response.
- You want pre-submit validation documented and testable before payment, not described in a proposal.
- You want in-app support, per-line tracking, and a BAA at onboarding scored on evidence you can see.
What scores well when criteria are verifiable in-product.
An RFP is strongest when answers can be confirmed in the live product. These are outcomes a clinic can score on evidence, not promises.
Quote patients with real per-vial cost before the consult
See resolved 503A landed cost on each catalog and cart line before checkout, with a disclosed facilitation fee at payment.
Fewer paid orders rejected by the pharmacy
Cart validation catches invalid SIGs, prescriber state mismatches, and stock gaps before you pay — not after rejection.
Support tied to the order, not scattered across channels
In-app support tickets with threaded replies stay linked to the order and patient, so issues keep their full context.
Per-line status when one checkout splits across compounders
Per-line fulfillment and carrier tracking across every routed partner gives you an auditable order history.
What buyers ask when evaluating Olympia Pharmacy.
- Definition
What should an Olympia Pharmacy RFP cover?
An Olympia Pharmacy RFP should score pricing transparency, pre-submit validation, FDA inspection corrective actions (May 2024 and August 2025), cold-chain handling process, support SLAs, pharmacy network certifications, compliance and data handling, and contract and exit terms. Apply the same criteria to every vendor for an apples-to-apples comparison.
- Regulatory
How do I address the FDA inspection record in an RFP?
Require Olympia Pharmacy to provide written documentation of corrective actions taken for each observation in the May 2024 Form 483 (complaint handling gaps) and August 2025 Form 483 (aseptic processing). Ask for current status and ask whether any observations are still open. Review the source documents at fda.gov independently.
- Cold chain
What cold-chain questions belong in the RFP?
Given documented BBB cold-chain complaints, require: packaging specifications for temperature-sensitive products (peptides, NAD+, injectables), the carrier used for cold-chain shipments, the temperature monitoring method, and the specific recourse available if a shipment arrives outside the required temperature range.
- Pricing
How do I evaluate Olympia Pharmacy pricing in an RFP?
Because Olympia Pharmacy prices by clinical liaison agreement, require per-vial cost on your highest-volume SKUs — including current GLP-1 options (liraglutide, post-pivot) — in writing, along with all fees, minimums, and the basis for volume tiers. Compare landed cost against alternatives before scoring.
- Comparison
How does Fizy Health score on these criteria?
Fizy Health shows pass-through per-vial pricing in catalog and cart, documents and lets you test pre-submit validation, provides in-app support and per-line tracking, and signs a BAA at onboarding — criteria you can verify in the product rather than in a proposal.
- Decision
How should I weight the Olympia Pharmacy-specific criteria?
Treat FDA corrective action documentation and cold-chain handling as gating requirements — if Olympia Pharmacy cannot provide satisfactory written answers on either, those are disqualifying concerns regardless of formulary breadth or pricing. Weight standard criteria (pricing, validation, support) after the gating items are resolved.
Sources reviewed June 2026
- Olympia Pharmacy public website (olympiapharmacy.com), reviewed June 2026.
- Olympia Pharmaceuticals FDA Form 483, May 29, 2024 — complaint handling observations; public record at fda.gov.
- Olympia Pharmaceuticals FDA Form 483, July–August 2025 — aseptic processing observations; public record at fda.gov.
- glp-1.com review of Olympia Pharmaceuticals — BBB cold-chain complaint summary (glp-1.com/providers/olympia-pharmaceuticals), reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Score the criteria you can verify in the product — not just in a proposal.
Fizy Health shows pass-through pricing before you quote, validates orders before you pay, and keeps support in the app. Free to start.