What is the Olympia Pharmacy phone number and contact information?
Olympia Pharmacy publishes several phone numbers depending on your need: toll-free at 888-323-7788 for general inquiries, 407-673-2222 to speak directly with a pharmacist about prescriptions or order status, and 407-412-5005 for the DrScript prescriber portal help desk. Billing questions go to 407-250-6677 and sales or new-account inquiries go to 407-250-4000. Email clientservices@olympiapharmacy.com for written account-level contact. All phone lines operate Monday through Friday, 9 a.m. to 6 p.m. EST.
This page lists every Olympia Pharmacy contact channel that appears on its public site, what each number is for, and when to use it. Then it shows how Fizy Health handles contact and support when it is built into the ordering platform.
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How to reach Olympia Pharmacy — and which line to call first.
Olympia Pharmacy routes different question types to different numbers. Using the right one the first time avoids a transfer and gets to the answer faster.
Toll-free — 888-323-7788 (general and first-contact)
The toll-free number is the catch-all line listed on Olympia Pharmacy's FAQ page for callers unsure which department to reach. Use it for general questions, first-time contact, or when you need to be routed to the right person. Available Monday through Friday, 9 a.m. to 6 p.m. EST.
Pharmacist line — 407-673-2222 (prescriptions and order status)
For prescription questions and order-status updates, Olympia Pharmacy lists 407-673-2222 as the direct pharmacist contact. This is the fastest path when you need to know where a specific order is or have a clinical question about a medication. Monday through Friday, 9 a.m. to 6 p.m. EST.
DrScript Help Desk — 407-412-5005 (portal access and ordering)
Prescribers who place orders through Olympia Pharmacy's DrScript portal can reach the help desk at 407-412-5005 for portal-specific issues such as login problems, order-entry errors, or workflow questions. Monday through Friday, 9 a.m. to 6 p.m. EST. Confirm whether this line also handles fulfillment escalations during onboarding.
Billing and Accounting — 407-250-6677
Billing or invoice questions go to the accounting department at 407-250-6677. This line is not for prescription or order issues — it is for payment history, invoice corrections, and account billing clarifications.
Email — clientservices@olympiapharmacy.com
For written communication or non-urgent account issues, Olympia Pharmacy's client services email provides a paper trail. Best used for documentation-heavy questions or when you want a written record. Response time is not published, so set an internal follow-up deadline for time-sensitive items.
If support stalls
Start with the pharmacist line for clinical or order issues
If an order is stalled or a prescription question is time-sensitive, call 407-673-2222 directly rather than the general toll-free line. The pharmacist can act on order status and prescription details; a general operator will transfer you anyway.
Verify third-party phone listings before calling
Phone numbers sometimes appear on third-party directories or review sites that may list different numbers. Always use the numbers listed on olympiapharmacy.com directly. Confirm any number from an outside source against the official site before sharing clinic account details.
Department phone lines — or support built into the order?
Olympia Pharmacy
Published numbers for each issue type match how your team works.
- Your team is comfortable calling 407-673-2222 for order-status or prescription questions within business hours.
- You order only from Olympia through DrScript, so one portal and its help desk cover your daily workflow.
- The Mon–Fri 9am–6pm EST window aligns with when your clinic needs pharmacy support.
Fizy Health
You want support reachable from inside the order, not a call to a department.
- You want to raise an issue from inside the order instead of hunting for the right phone number.
- You want replies threaded and visible to your whole team, tied to the patient and order record.
- You want order status and contact in one place so fewer questions need a call at all.
What contact looks like when support is built in.
When support lives in the app, contacting help is a button on the order — not a decision about which department line to call.
Reach support from inside the order
Open an in-app support ticket attached to the order and patient, so you never have to restate context or decide which channel to use.
Answer status questions without contacting anyone
Per-line order tracking shows where each order is, so many questions never need a call or email in the first place.
Hear about problems proactively
Notifications surface holds and status changes in the app, so your team reaches out on its own terms instead of reacting to a patient call.
What clinics ask about contacting Olympia Pharmacy.
- Phone
What is the Olympia Pharmacy phone number?
Olympia Pharmacy publishes several phone numbers: toll-free 888-323-7788 for general inquiries, 407-673-2222 for pharmacist and order-status questions, and 407-412-5005 for the DrScript prescriber portal help desk. All lines are open Monday through Friday, 9 a.m. to 6 p.m. EST.
- Order status
Which number do I call to check an Olympia Pharmacy order?
Call 407-673-2222, the pharmacist line Olympia Pharmacy lists for prescription questions and order-status updates. Available Monday through Friday, 9 a.m. to 6 p.m. EST.
- Email
What is the Olympia Pharmacy email address?
Olympia Pharmacy lists clientservices@olympiapharmacy.com for client services and general account contact. Use email for non-urgent, documentation-heavy questions where a written record matters.
- Hours
What are Olympia Pharmacy's business hours?
Monday through Friday, 9 a.m. to 6 p.m. EST. Closed weekends and holidays. Saturday pharmacist teleconsults are available 9 a.m. to 1 p.m. at the 503B facility. There is no published after-hours support line.
- DrScript
How do I contact the DrScript portal help desk?
Olympia Pharmacy's DrScript prescriber portal has a dedicated help desk at 407-412-5005, available Monday through Friday, 9 a.m. to 6 p.m. EST. Use it for portal-access or ordering-workflow questions.
- Comparison
How does Fizy Health handle contact and support?
Fizy Health provides in-app support tickets opened from inside an order, with threaded replies tied to the patient and order. There is no need to select a department line, and order status is visible in the same place so many questions never need contact at all.
Sources reviewed June 2026
- Olympia Pharmacy FAQ and contact pages (olympiapharmacy.com/faqs/, olympiapharmacy.com/contact/), reviewed June 2026.
- DrScript prescriber portal login page (olympiapharmacy.drscriptportal.com), reviewed June 2026.
- FDA voluntary recall notice — Olympia Pharmacy contact information, reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Support one click from the work, not one call away.
Fizy Health puts support, status, and notifications inside every order, so help is reachable without hunting for the right number. Free to start.