What each role should evaluate
An owner should evaluate Hallandale on compounding quality, formulary breadth for the clinic's top SKUs, turnaround time, and the all-in cost per vial under the provider agreement — including any shipping, handling, or processing fees. Because pricing is negotiated through the clinic agreement rather than shown in a public catalog, the owner's evaluation starts with a sales conversation and a quote rather than a self-serve price comparison.
An operations lead should evaluate the daily submission workflow: how orders are placed through partner.hallandalerx.com or eRx channels, how order status is tracked, and how rejected or delayed prescriptions are surfaced and resolved. If the clinic uses more than one 503A compounder, the ops lead should also map the total number of separate logins and workflows required each refill day — each additional compounder adds its own portal to the rotation.