FountainRx RFP checklist: score it like a buyer.
Evaluating FountainRx through a formal request-for-proposal means scoring it on the same criteria you would apply to any specialty referral pharmacy: prior authorization coordination, referral turnaround, provider status updates, patient support infrastructure, accreditations, and partnership terms. Because FountainRx publishes its model but not provider SLAs or contract details, an RFP is the right tool to force specifics into writing. This page gives you a weighted checklist and the exact requests that turn marketing claims into comparable answers.
If you are running a structured evaluation, use this checklist to score FountainRx and any alternative on the same criteria — so the decision rests on documented answers.
Proudly Partnered With
The criteria to score in a FountainRx RFP
Each row is an RFP criterion with a plain-language rating of what FountainRx publicly confirms today and a note on what to request in writing. Score every vendor on the same rows.
- Documented
Prior authorization coordination
FountainRx states coordinators submit and track PA with payors. Require written turnaround SLAs and denial appeal process for your top therapies.
- Verify in writing
Referral-to-dispense timeline
FAQ acknowledges fill time depends on Rx receipt and PA when required. Require median and percentile timelines for your formulary.
- Stated, confirm cadence
Provider status updates
FountainRx describes proactive updates on PA issues and dispense confirmation. Require channels, frequency, and escalation when status stalls.
- Documented
Patient support infrastructure
Refill portal, education, financial assistance, and 24/7 pharmacist on-call are published. Require metrics on portal uptime and call response times.
- URAC + ACHC stated
Accreditations and licensure
Require current URAC and ACHC certificates and confirmation of licensure in states where you refer patients.
- Not published
Partnership terms
Require written partnership agreement, referral requirements, exclusivity clauses, and termination terms before scoring the commercial section.
Ratings reflect what FountainRx publicly documents as of June 2026; the RFP exists to obtain the rest in writing for apples-to-apples scoring.
Score FountainRx on the RFP, then weigh it against a clinic cart for cash-pay lines.
FountainRx
Its written answers score well on your weighted specialty criteria.
- FountainRx returns clear written PA, referral, and status SLAs in the RFP.
- Its accreditations and licensure check out on direct verification.
- Partnership terms match how you refer insured specialty patients.
Fizy Health
Your RFP also needs a cash-pay batch cart scored on visible pricing and validation.
- You want pass-through per-vial pricing visible in catalog and cart, not determined after insurance review.
- You want pre-submit validation documented and testable before payment for cash-pay SKUs.
- You want one cart, multi-partner routing, and per-line tracking scored on a self-serve test.
RFP criteria you can verify in the product for cash-pay lines.
Many RFP rows for cash-pay ordering are answerable by testing the live platform — not waiting on a proposal.
Quote patients with real per-vial cost before the consult
See resolved 503A landed cost on each catalog and cart line before checkout, with a disclosed facilitation fee at payment.
Fewer paid orders rejected by the pharmacy
Cart validation catches invalid SIGs, prescriber state mismatches, and stock gaps before you pay — not after rejection.
Friday refills for every patient in one checkout
Build the whole refill day in one clinic cart — new starts and refills across partners — and submit a single payment.
Every line tracked per patient in your clinic dashboard
Per-line fulfillment status and carrier tracking from submit to doorstep, across every routed partner.
What clinics ask about FountainRx RFP scoring.
- Scope
What should a FountainRx RFP cover?
Prior authorization SLAs, referral-to-dispense timelines, provider status update cadence, patient support metrics, current URAC and ACHC accreditations, state licensure, provider references, and partnership terms — all in writing.
- Pricing
How do I score FountainRx pricing in an RFP?
FountainRx determines out-of-pocket cost after insurance review and prior auth. For insured referrals, require median patient cost ranges by therapy. For cash-pay margin needs, score whether a separate ordering path is required.
- References
Should the RFP require provider references?
Yes. Require two to three current referring clinics in your specialty willing to discuss PA turnaround, status communication, and referral ease — not patient testimonials alone.
- Accreditations
How do I verify accreditation claims?
Request copies of current URAC and ACHC certificates and verify status directly with each certifying body. Accreditations are a scored row, not a checkbox.
- Comparison
Should I RFP Fizy Health alongside FountainRx?
If your clinic runs both insured specialty referrals and cash-pay batch ordering, score each workflow separately. FountainRx fits the former; Fizy Health fits the latter — they are not interchangeable in one RFP row set.
- Decision
What score threshold should gate a partnership?
Set minimum written SLAs for PA turnaround and provider status updates before any partnership score matters. A high marketing score with vague SLAs is still a fail on ops criteria.
Sources reviewed June 2026
- FountainRx public website, FAQ, referral process, and September 2024 press release (fountainrx.com), reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Score the RFP — then test cash-pay lines yourself.
Fizy Health answers batch cart, pricing, and validation criteria with a self-serve test order. Free to start.