What a pharmacy-rejection after submission costs
When a prescription error is caught by the pharmacy rather than at submission, the result is a rejection that arrives after staff have already moved on. Fixing a rejected compound order typically means identifying the issue, correcting the SIG or licensure detail, resubmitting, and waiting on the pharmacy timeline again. At volume — thirty patients on refill day — multiple rejections compound into meaningful delays and patient follow-up calls.
Ask Empower directly in a demo: are SIG errors caught before submission, or only after the pharmacy reviews the order? The answer changes how your team handles exceptions on a busy refill day.