The mechanics to confirm with your Anazao account team
Ask your clinic liaison specific, written questions. Is your rate tied to a minimum monthly order volume, and what happens if you fall short? Do better tiers require a contract term or annual review? Is pricing per SKU or blended across your formulary? And do rates reset at account renewal — because a launch rate that drifts upward changes margin you already built into patient program pricing.
Also separate volume on individual SKUs from volume across the whole account. A clinic heavy on semaglutide may care about GLP-1 tier mechanics; a peptide-heavy longevity practice may need per-peptide confirmation because volume leverage is weaker across many low-volume SKUs.