Frequently asked questions

Pass-through pricing means the resolved per-vial 503A cost on each cart line is what you pay for the drug, without a 40 to 80 percent platform markup baked into the vial. Fizy Health shows landed cost while you build the order and charges a disclosed facilitation fee at clinic checkout.

No. Fizy Health shows resolved pass-through 503A per-vial cost in the medication catalog and cart before you quote patients. A disclosed facilitation fee applies at checkout; drug cost is not marked up on the line item.

Clinic checkout on Fizy Health shows every line's pass-through 503A drug cost, shipping where applicable, and a disclosed facilitation fee before you authorize payment. There is no hidden markup between you and the compounder on the vial price.

Yes. Fizy Health offers guest catalog access so you can compare resolved per-vial 503A pricing on your top SKUs before signup. Select Get pricing on the contact page or email hello@fizy.health with the medications you order most often.

The Fizy Health one cart is a single clinic cart where you add medications for every patient you need to order for today, then check out once. It replaces logging into a separate pharmacy portal and re-keying details for one patient at a time.

Yes. One clinic cart holds lines for many patients across multiple LegitScript-certified 503A partners. You validate the whole cart in one sweep and pay once, and Fizy Health splits routing to the correct pharmacy after you submit.

Fizy Health validates the things compounders bounce orders back for before you pay. Directions and SIG are checked as you build each line, prescriber-to-patient state licensure is verified, and out-of-stock items and missing required fields surface in the cart so you fix them in one pass.

Order tracking on Fizy Health is per patient line from submit through delivery. Fulfillment status and carrier tracking live in the platform instead of scattered pharmacy emails, and patients can receive shipped and delivered notifications.

Yes. Fizy Health Auto-Ship lets clinics run recurring medication subscriptions on your cadence with charge confirmation and failure alerts. Refill reminders also surface due patients before they churn so staff can reorder in one click.

Fizy Health routes to a network of LegitScript-certified 503A compounding partners. You order from the same trusted compounders your clinic already uses; Fizy Health replaces portal hopping with one checkout and centralized tracking.

After clinic checkout, Fizy Health splits each cart line to the correct LegitScript-certified 503A partner based on medication, geography, and formulary rules. Your team submits once; fulfillment and tracking continue per line in one place.

Fizy Health is built for cash-pay clinic and telehealth workflows on LegitScript-certified 503A partners today. 503B network expansion is on the roadmap; contact hello@fizy.health if your formulary includes 503B SKUs you need routed.

Yes. Every clinic signs a BAA at onboarding. Cart actions that touch patients are audited per line, and data is scoped per organization. Pharmacy partners in the network are LegitScript-certified 503A compounders. Platform controls align with the HIPAA Security Rule for audit and access management.

Yes. Fizy Health routes fulfillment to LegitScript-certified 503A compounding pharmacies. That certification is part of how cash-pay clinics and telehealth brands reduce compliance risk when prescribing compounded medications.

The clinic organization signs a Business Associate Agreement with Fizy Health during onboarding before production patient data is stored. Multi-location groups can manage several clinics under one org with role-based access per site.

Yes. Every cart mutation and read that includes patient identifiers writes an audit record with actor, organization, patient, and action. That gives clinics a defensible trail for HIPAA access review without logging prescription contents in application logs.

Most clinics onboard on Fizy Health in under ten minutes and place a first order the same day. You can also browse resolved per-vial pricing in the guest catalog before you create an account.

Fizy Health accepts clinic inquiries through the contact form at fizy.health/contact and at hello@fizy.health. Use either channel for demos, pricing, new accounts, or partnership requests.

Request a demo by choosing Get a demo on the contact form or emailing hello@fizy.health with your clinic name and top medications. You can also launch the interactive one-minute demo from the site footer without waiting for a call.

The most helpful messages include your clinic or telehealth brand name, states you prescribe in, approximate weekly order volume, and the compounded medications you order today. That context lets Fizy Health answer with relevant pass-through pricing and a realistic onboarding timeline.

Yes. Weight-loss clinics use Fizy Health to batch semaglutide, tirzepatide, and adjunct injectables for every patient in one cart with pass-through pricing visible before they quote membership or cash-pay patients.

Yes. Telehealth prescribers use Fizy Health to order across states from one login, route lines to the right 503A partner per medication, and stop re-keying the same patients into separate compounder portals.

Yes. Med spas, gyms with medical programs, and wellness clinics use Fizy Health for GLP-1, BHRT, peptides, NAD+, and MIC orders with the same one-cart, pass-through workflow as dedicated telehealth brands.

It depends on whether you want one compounder portal or one checkout for every patient. If you only ever order from a single 503A partner, that partner's prescriber portal may be enough. Fizy Health fits when batching refills, comparing pass-through landed cost, and routing across multiple LegitScript-certified pharmacies matters more than logging into one portal at a time.

Empower, Strive, and Belmar are 503A compounders with prescriber portals built for their own SKUs. Fizy Health sits above those portals as the clinic checkout layer: one login, one cart per clinic, pass-through pricing on every line, and routing to the right partner per medication.

White-label telehealth stacks sell storefronts and aggregate infrastructure with opaque drug economics. Fizy Health is clinic-first pharmacy ops: you keep your brand and patients while seeing pass-through 503A cost before you quote and checking out once across partners.