Fizy health
Fizy Health vs Refill

Refill bundles leverage. Fizy Health shows landed cost.

Refill is a telehealth infrastructure platform — pharmacy network, provider coverage, and white-label patient portals — built around aggregate medication pricing. Fizy Health is the pharmacy ops layer for clinics that already prescribe and need pass-through 503A cost on every line before they quote patients or check out a full refill day in one cart.

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Under 10 minutes to first order One cart, every patient Pass-through 503A pricing Multi-pharmacy routing Per-line order tracking LegitScript-certified partners HIPAA + BAA at onboarding Free to start

Pick the path that matches how your clinic prescribes today.

Pick Refill if

Refill

All-in-one telehealth infrastructure with pharmacy leverage.

  • You need a 50-state provider network without hiring prescribers in every state.
  • You want Refill Connect — a white-label patient portal, assessments, and billing in one launch.
  • Pre-negotiated medication pricing across their 503A network beats your solo pharmacy contracts.
Pick Fizy Health if

Fizy Health

Pass-through pricing and one cart for clinics that already prescribe.

  • You employ licensed prescribers and need landed cost per vial before you quote cash-pay patients.
  • You batch dozens of GLP-1, hormone, or peptide refills and want one checkout — not per-patient portal sessions.
  • You compare pharmacy partners apples-to-apples on strength, supply duration, and fees — without a software fee on top of med cost.
How they stack up

Refill vs Fizy Health. Capability by capability.

Refill sells leverage, provider coverage, and launch speed. Fizy Health sells margin clarity and batch checkout for clinics that already run prescribing in-house.

Primary role
Refill Telehealth infrastructure: pharmacy network, provider network, patient portal, and compliance tooling.
Fizy Health Pharmacy ops platform: one cart, pass-through pricing, multi-pharmacy routing, and per-line tracking.
Pricing model
Refill Pre-negotiated aggregate 503A pricing plus 1.5–5% software fee on transactions (tiered plans).
Fizy Health Pass-through per-vial 503A cost on each line before checkout, with a disclosed facilitation fee at payment.
Multi-patient batch checkout
Refill Quickfills and reorder tools; built for platform workflows more than ops batch days.
Fizy Health Whole day's patient list in one clinic cart — new starts and refills — one validation pass, one payment.
Multi-pharmacy routing
Refill Multiple LegitScript 503A partners in one portal; choose pharmacy per patient on cost or TAT.
Fizy Health One cart holds lines for multiple 503A partners; routing splits automatically after checkout.
50-state prescribing
Refill Nationwide provider network — hands-on ($30) or hands-off ($50) per encounter.
Fizy Health Clinic's own licensed prescribers; no outsourced MD network.
White-label patient portal
Refill Refill Connect — branded assessments, portal, and patient billing (tiered monthly).
Fizy Health Clinic dashboard ordering; patient self-serve tracking on roadmap.
Landed cost transparency
Refill Catalog via demo; aggregate pricing with price-match guarantee — not per-line 503A pass-through.
Fizy Health Resolved per-vial cost in catalog and cart before checkout — medication, facilitation, and shipping visible.
Pre-submit validation
Refill Platform ordering tools; validation depth not publicly documented.
Fizy Health SIG validation, prescriber state licensure checks, and stock gaps caught before you pay.
Order tracking
Refill Real-time order tracking in platform; patient portal on Scale tier and above.
Fizy Health Per-patient, per-line fulfillment status and carrier tracking across every routed partner.
Platform cost
Refill Free–$299/mo platform tiers plus 1.5–5% software fee; Connect from $399/mo plus setup and txn fees.
Fizy Health Free to join. No monthly platform fee on Free plan. Disclosed facilitation fee at checkout only when you order.
Best fit
Refill Telehealth brands launching or scaling with outsourced clinical coverage.
Fizy Health Cash-pay clinics and telehealth ops teams with in-house prescribers and volume to compare.
HIPAA and audit
Refill Platform BAA and compliance tooling; LegitScript concierge offered.
Fizy Health Clinic BAA at onboarding, patient-linked cart actions audited per line, organization-scoped access.

Refill feature and pricing data sourced from refill.co marketing site and published pricing tiers in their web app (June 2026). Fizy Health capabilities reflect the live platform.

What is the difference between Fizy Health and Refill?

Refill is a telehealth infrastructure platform that connects practices to a network of 503A pharmacies, optional nationwide prescribers, and white-label patient tools — with medication pricing negotiated on aggregate volume. Fizy Health is a pharmacy ops platform for clinics that already prescribe: one cart for every patient, pass-through 503A per-vial pricing visible before checkout, and multi-pharmacy routing without a percentage software fee baked into drug cost.

Where Fizy Health wins

Six outcomes Refill's aggregate model was not built to optimize.

National telehealth whales buy on landed cost they can compare, support that resolves, and fewer patient status touches. Refill wins launch speed and leverage. Fizy Health wins when your team already prescribes and needs margin clarity on every line.

See how one cart works Explore pass-through pricing Fizy Health for telehealth
Pass-through pricing

See landed cost before you quote patients — not after the spreadsheet.

Refill's value prop is pre-negotiated pricing from aggregate volume — plus software fees on transactions that do not show up on the homepage FAQ. That makes apples-to-apples comparison across concentrations and supply duration harder. Fizy Health shows resolved per-vial 503A cost on every catalog and cart line before checkout, with a disclosed facilitation fee at payment. You answer 'are these base prices?' with a number, not a demo.

Refill optimizes leverage; Fizy Health optimizes pass-through landed cost your ops team can export to a comparison chart.

One cart

Batch the refill day — not one patient flow at a time.

Refill streamlines ordering inside their platform with quickfills and auto-refills — strong for subscription telehealth brands. Fizy Health is built for the ops pattern whales describe: pile every patient who needs an order today into one clinic cart, validate once, pay once. Your coordinators stop re-entering clinic details across sessions while patients text about delays.

Refill Connect optimizes patient subscriptions; Fizy Health optimizes coordinator batch checkout.

Fewer rejection delays

Get it right before checkout — not on the phone two days later.

Whale ops teams describe one-to-two-day chase cycles when pharmacy rejects an order. Fizy Health validates SIGs, prescriber licensure, and address issues before submit — tying every check to patient wait time, not a feature list. Refill offers fulfillment coordination; pre-submit hard stops are Fizy Health's wedge for high-volume clinics.

Refill's pitch centers on one POC for pharmacies; Fizy Health centers on fewer pharmacy rejections upstream.

Support that resolves

Tickets tied to the patient and line — not a three-hop email chain.

Ops buyers rank support alongside pricing. Refill offers tiered standard support on platform plans. Fizy Health routes in-app tickets with order and line context — built for coordinators who today act as the human switchboard between patients and vendors. One place for stuck orders beats another portal tab.

Refill bundles vendor relationships; Fizy Health bundles issue resolution to the line item.

Per-line tracking

Every line its own status — even when you checkout once.

Multi-patient orders with a single parent reference number blind ops to partial fulfillment. Fizy Health tracks fulfillment and carrier status per patient and per line across every 503A partner from one login. Refill tracks orders in-platform; Fizy Health's wedge is line-level clarity inside a single batch checkout.

Both track orders — Fizy Health is explicit about line-item IDs in batch clinic checkout.

When to switch

Choose Fizy Health when you prescribe in-house and compare landed cost for a living.

Refill fits brands that need 50-state coverage, a white-label storefront, and bundled pharmacy leverage on day one. Fizy Health fits clinics and telehealth ops teams with their own prescribers who need pass-through pricing on semaglutide, tirzepatide, and hormone SKUs before they commit. If Refill's aggregate pricing wins on your top lines after an honest comparison, stay — we will tell you straight.

Refill is infrastructure for launch; Fizy Health is checkout for scale with margin clarity.

503A pharmacy network

LegitScript-certified partners behind every line you check out.

Fizy Health is not a compounder or a telehealth storefront — it is the routing and checkout layer above LegitScript-certified 503A pharmacies. Your clinic sees one catalog, one cart, and one payment while fulfillment splits to the right partner per SKU.

  • LegitScript-certified 503A

    Every pharmacy partner assigned to your clinic is LegitScript certified — GLP-1, hormones, and peptides from verified compounders.

  • Multi-partner catalog

    Medications group under each assigned 503A partner so you compare strengths and landed cost without juggling logins.

  • Per-line pharmacy visibility

    Every cart line shows which compounder fulfills it before you pay — no guessing which pharmacy ships which patient.

  • Pass-through pricing

    Resolved per-vial 503A cost on each catalog and cart line before checkout, with a disclosed facilitation fee at payment.

  • HIPAA + BAA

    Every clinic signs a BAA at onboarding. Patient-linked cart actions are audited per line with organization-scoped access.

  • Request Medication

    Need a SKU not in catalog? Submit a Request Medication ask from in-app support and track the formulary addition.

Platform features

Everything in Fizy Health that replaces opaque med pricing and portal grunt work.

Built for cash-pay clinics and telehealth ops teams that prescribe in-house and compare pharmacy partners on landed cost.

See all features
How to migrate

From Refill to Fizy Health in five steps.

No rip-and-replace of your prescribers. Most clinics verify, import patients, and run a landed-cost comparison on their top SKUs in one sitting.

  1. 01

    Export your comparison baseline.

    Pull landed cost on your top GLP-1 and hormone lines from Refill's catalog or invoices — strength, supply duration, and all fees. You need apples-to-apples before you switch.

  2. 02

    Create your free Fizy Health account.

    Sign up at app.fizy.health. Use the guest catalog to compare pass-through pricing on the same SKUs without a sales call.

  3. 03

    Complete verification in minutes.

    Submit clinic and prescriber credentials. NPI and DEA validated at onboarding. Most clinics reach catalog in under 10 minutes.

  4. 04

    Build your first batch cart.

    Add today's patient lines, review pass-through pricing row by row, and run validation before checkout. Match against your Refill baseline.

  5. 05

    Check out once across your assigned partners.

    If landed cost wins on the lines you order most, move volume. If not, keep Refill on the lines where their aggregate pricing is better — honest comparison beats a forced migration.

FAQ

Honest answers before you choose Refill or Fizy Health.

  • Fit

    Is Refill or Fizy Health better for a national telehealth brand?

    Refill fits brands that need outsourced 50-state prescribing, Refill Connect white-label portals, and bundled pharmacy leverage from day one. Fizy Health fits ops teams that already employ prescribers and optimize landed medication cost, batch checkout, and per-line tracking. Many whales evaluate both — they solve different layers of the stack.

  • Pricing

    How is Fizy Health pricing different from Refill's pre-negotiated model?

    Refill negotiates medication pricing on aggregate volume and charges tiered software fees on transactions. Fizy Health shows pass-through per-vial 503A cost on each cart line before checkout, with a disclosed facilitation fee at payment. If you need to answer whether prices are base cost or marked up, pass-through is built for that question.

  • Providers

    Does Fizy Health include a nationwide provider network like Refill?

    No. Fizy Health assumes your clinic or telehealth brand employs licensed prescribers. Refill's provider network — hands-on or hands-off encounters — is a genuine strength if you are under-licensed in target states. Do not pick Fizy Health for outsourced MD coverage.

  • Coexistence

    Can I use Fizy Health for clinic ordering and Refill for patient-facing telehealth?

    In theory, yes — they are different layers. In practice, most clinics pick one primary pharmacy-ops path to avoid duplicate catalogs and reconciliation. Compare landed cost on your top SKUs before running two systems.

  • Guarantee

    What if Refill's price-match beats Fizy Health on my top SKUs?

    Stay on Refill for those lines. Refill's meet-or-beat guarantee and aggregate leverage can win at certain volumes. Fizy Health is for teams that want pass-through visibility every day — not a one-time match negotiation.

  • Compliance

    Is Fizy Health HIPAA compliant for patient orders?

    Yes. Every clinic signs a BAA at onboarding. Cart lines are patient-linked, every mutation is audited per line, and access is scoped to your organization. All pharmacy partners in the network are LegitScript-certified 503A compounders.

Try it on your clinic

Compare landed cost on your top SKUs — then decide.

Check pass-through pricing on semaglutide and tirzepatide, build one batch cart, and see if margin clarity beats aggregate leverage on the lines you order most. Free to start.

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